
Audi South Coast
Santa Ana, CA
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383 Reviews of Audi South Coast
This review is actually for both brands (VW & Audi). The sales person was great to work with and I was pleased with my vehicle. The process took a while but we ended up going over the vehicle a little m The sales person was great to work with and I was pleased with my vehicle. The process took a while but we ended up going over the vehicle a little more while we waited. Good experience.. More
I have purchased three cars from commonwealth Audi. I their your service department years ago because of the poor service and incompetent service advisors. My last encounter was when an Audi advisor told their your service department years ago because of the poor service and incompetent service advisors. My last encounter was when an Audi advisor told me I needed to replace my entire fog light assembly. I had pulled out a fuse because I needed it somewhere else. The other day I decided to try their service department again because it is the closest dealership and there was a recall on my car. I spoke to the service manager about the recall and explained that I also needed an oil change and a radiator flush. He was not able to help me with pricing but said he would transfer me to someone who could. I was transferred to a service advisor's voice mail and left a message. This was three weeks ago, I have not received a return call yet. As always Commonwealths lack of service continues to astound me. More
We were in the market for a luxury brand and had visited multiple dealers and made our last stop at Audi Commonwealth. What a pleasure to be met with Daniel, who knew the models inside and out! He gave us a multiple dealers and made our last stop at Audi Commonwealth. What a pleasure to be met with Daniel, who knew the models inside and out! He gave us an overwhelming introduction and helped us decide which vehicle and package would fit us the best with our growing family. Knowing we were expecting a new addition in weeks (baby) he or the dealership did NOT attempt at placing us in something over our budget. But actually went above and beyond our expectations with meeting our needs along with a great deal. We are very happy with our experience and look forward to recommending the dealership and Daniel to others. More
great service! friendly and nice reps. Would definetely recommend to anyone looking for a brand new car. This dealership has very large and good selections of cars, you can't go wrong with volkswagen! If y recommend to anyone looking for a brand new car. This dealership has very large and good selections of cars, you can't go wrong with volkswagen! If you need anthing the rep are there to help you answer any questions. More
A few weeks ago I purchased a new Audi A4.Prior to my visit,I was convinced i was going to buy a BMW 3 series but thought i would test drive the Audi to have something to compare it to.I arrived at the d visit,I was convinced i was going to buy a BMW 3 series but thought i would test drive the Audi to have something to compare it to.I arrived at the dealership and was greeted by one of their sales people, Tom Fitzsimmons. Tom showed me around the lot and gave me a lot of good info on the A4.I really liked the look of it but i wasn't totally convinced until I took one for a test drive. I spent a few hours looking at the different models and asking questions. Tom was supper patient with me and at no time did i ever fell pressured to make a decision. I finally found one i wanted. It took less then 20 for us to agree on my trade in value and the price of the new vehicle. In looking at all of the different A4 on the lot, I didn't realize the one with that i selected did not come with Bluetooth. This was not a big deal for me but Rich Fabbri one of the other sales guy overheard our conversation and offered to give me his personnel Bluetooth speaker he had in his car.I thought that he was joking but he came back with a Bluetooth speaker and cliped on to my sun visor in my car. I looked up the speaker on-line and the one he gave me retails at over 100 dollars. The Bluetooth works great I love my new car. Tom and Rich At Commonwealth really made me feel good about my purchase. They were very helpful but most important they really know how to treat their customers well. I have purchased many cars over the years but this was by far the easiest and best experience i have ever had buying a new car . Thanks again guys, T Montano More
my experience with commonwealth audi has been excellent from the begining of my purchase to my service advisor Art Hernandez. when i walk into commonwealth audi i know that i am in great hands when it come from the begining of my purchase to my service advisor Art Hernandez. when i walk into commonwealth audi i know that i am in great hands when it comes to service of my car. Art is always quick to get things completed for me so that I can get my loaner and head back to work. Is considerate towards my time and doesn't waste my time with nonsense. i always recommend Commonwealth Audi for anyone who is looking to buy/lease a new vechile. After driving a Audi and the excellent service I not only from the porter but from Art I don't believe I could drive any other type of car. More
I have nothing but continous high praise for this dealer I have nothing but continous high praise for this dealer and their service. David Aguilar is a wonderful example of the fabulous and professional s I have nothing but continous high praise for this dealer and their service. David Aguilar is a wonderful example of the fabulous and professional service that is always demonstrated here. I appreciate the integrity and honesty whenever I come here. They keep you informed every step of the way. More
Great service thank you Art Hernandez for the awesome customer service A+++++!! I will be recommending all my friends and family to Commonwealth Audi! My Audi was serviced, washed, and ready to go up on customer service A+++++!! I will be recommending all my friends and family to Commonwealth Audi! My Audi was serviced, washed, and ready to go up on my arrival. Price was reasonable and worth it. More
I would definitely recommend Commonwealth to anyone looking to buy an Audi, no matter where in the country you are located. I live in northern california and called Rich about a car listed on their we looking to buy an Audi, no matter where in the country you are located. I live in northern california and called Rich about a car listed on their website. I had had several bad experiences, one with a local dealer, and one with a dealership in NY. I called Rich on a Thursday...within a couple of ours he had me approved w/ a great rate. He pulled all the certified paperwork and past maintenance paperwork I asked for. He even offered to take additional photos and send them to me. I booked a ticket from Sacramento to Santa Ana for the next day. When I arrived he was at the airport waiting. Had the paperwork waiting and the car with a full tank of gas. I looked over the car and it was flawless; exactly how he had described. Before I left, Rich had me double check all my keys, to make sure they worked. We found that one needed a new battery which he got before I left the dealership. If you want no hassle, easy to work with people, go to Commonwealth Audi. They know your time is valueable and go above and beyond to take care of you. More
I have had a couple of my cars serviced here, and I have always dealt with Carl. He is quite knowledgeable and he keeps me informed of the progress the entire time the vehicle is being worked on. I would re always dealt with Carl. He is quite knowledgeable and he keeps me informed of the progress the entire time the vehicle is being worked on. I would recommend this dealership for service, along with Carl as the service consultant. More