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Audi South Coast

Santa Ana, CA

5.0
383 Reviews

1425 Auto Mall Dr

Santa Ana, CA

92705

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383 Reviews of Audi South Coast

September 11, 2012

I hope I don't have to go back! My first experience I hope I don't have to go back! My first experience was to purchase an A3 TDI, they could not get the options I wanted nor get competitive with the More

by rick1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3 - 5
June 21, 2012

I found an A-3 of interest online last night with questions about vehicle (s) and background as to my budget. Received an auto reply from Fitzsimmons, followed by salesy voice mail. Communication nev More

by timothyaudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tom fitzsimmons
June 12, 2012

Adrian is the worse service guy that I had been through, no responses even though you left the voice mails many days (you are lucky if he picked up the phone), every time you took the car in, you will have More

by jamesh0135
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian Madrid
March 20, 2012

waiting for over an hour to get a loaner car, and people are both rude and indifferent. I will never buy an Audi again Go to another dealer who has more customer service experience More

by betav_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
enterprise and service team
March 19, 2012

We bought our car here and were very happy with the sales side. We brought our Q7 in for a service and also for a couple of small problems. The first time was a great experience.Our service rep was great! Ho More

by audiowner5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
February 20, 2012

I came in for a quick oil change for the 5000 mile service. Both Bruce and Danny were expecting me and quickly got me underway with a loaner car. The entire experience was done within 20 minutes and I More

by billcstsai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny and Bruce
January 23, 2012

The best buying experience I have ever had. We came down in the morning to look at a couple of cars. Richard was extremely helpful and did not pressure us. He just gave us the honest information on each v More

by seanpiazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Mitts
January 04, 2012

I was very disappointed in the level of service I rec'd I was very disappointed in the level of service I rec'd when visiting the sales dept for this dealership..... I had asked to speak with a sales rep More

by sharkman92620
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Several but would rather not give specific names
November 10, 2011

I took my Q7 in for minor service. They kept the car an excessively long time. There was poor communication, and a lack of pre-authorization for services. I couldn't get in touch with the service writer More

by drew151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian
September 28, 2011

We've been coming here for the past several years and have always had a great experience. The sales team always seems to be busy and on the move; they're not about wasting time with a customer. We've d More

by RTang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Modha
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