Audi Sugar Land

Unfortunately I am very disappointed with this dealership. I bought a used Q8 and a new one at the same time I paid 3k for an in and out deal only to drive the used one home with 7k miles and the dealership. I bought a used Q8 and a new one at the same time I paid 3k for an in and out deal only to drive the used one home with 7k miles and the check engine light came on. It then started over heating and was stranded on the side of the road the dealership couldn’t come tow me per my warranty because they had nobody to do it they did eventually send someone. I paid 3k for the pre certified certificate only to end up spending 2900 to have everything fixed. The service manager Spencer was very nice I asked the sales manager Diego to call me. Never heard from him I also had plans to buy another new Q8 for one of my staff. I would have been better off just buying an Escalade or other luxury vehicle locally. I will not buy from them again. Good luck should you choose them. More

TL;DR - dishonest dealer, shady practices. Don't make a deal with them as they will NOT RESPECT IT. AVOID AT ALL COST. FOR OUT-OF-TOWN BUYER: don't waste time flying in. You will be told th Don't make a deal with them as they will NOT RESPECT IT. AVOID AT ALL COST. FOR OUT-OF-TOWN BUYER: don't waste time flying in. You will be told the vehicle has already been sold last night. You will have to book an overpriced same-day one-way ticket to fly back. ------- I came in yesterday and decided to purchase a Porsche 911 from Frankie (Sales) and Dylan (Pre-Owned Manager). Dylan and I shook hands on the price and made a deal. We agreed on taking the car to do a Pre Purchase Inspection on next Monday (the earliest slot I could book with my mechanic) before finalizing everything. The car was supposed to move to other dealers on Saturday, but Dylan called it off since we had this deal. Everything went great so far. Dylan seems professional and easy to talk to. Until this morning they told me they have SOLD THE CAR LAST NIGHT. There is no heads up, no communications at all. They have never tried to secure the deal with the customer. As seen in other reviews, we have some customers asking the dealer to hold the car until they come to the dealer. NO THEY WON'T. The only reason the car is still available is because no one else make an offer. More

Gerardo was my sales associate and he was so attentive and patient with what I wanted and needed! and patient with what I wanted and needed! More

I've had nothing but great experiences at this dealership. I don't mind the drive to get there because the service is second to none. dealership. I don't mind the drive to get there because the service is second to none. More

The whole experience was awesome! Everyone executed perfectly on my outbid town purchase! Highly recommend them to anyone! perfectly on my outbid town purchase! Highly recommend them to anyone! More

I was a big fan of Sewell from a previous purchase (Infiniti) but this Audi dealer accepted and printed an offer I could not refuse. They were supposedly going out of their way to give me a great dea (Infiniti) but this Audi dealer accepted and printed an offer I could not refuse. They were supposedly going out of their way to give me a great deal on a car they were going to find for me in any three different colors I gave as options. I guess they regretted their offer bcs they never got back to me if I hadn’t called them back. Told me they were sold out and the inventory arriving at the port was presold (meaning they skipped me and sold to others). Never again will I trust them. More