
Audi West Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Great overall experience. I worked with Stephanie on my car purchase; she was great. Answered all my questions and went the extra mile to make sure I got a good purchasing exp I worked with Stephanie on my car purchase; she was great. Answered all my questions and went the extra mile to make sure I got a good purchasing experience. More
My husband and I had a great experience at Audi West Houston, we found the car we were looking for right away and the process was seamless and easy! Houston, we found the car we were looking for right away and the process was seamless and easy! More
They took amazing care of me during my purchase of a used car. I can get intimidated during the process and they eased my mind. They answered all of my questions and explained everything thoroughly! I would car. I can get intimidated during the process and they eased my mind. They answered all of my questions and explained everything thoroughly! I would definitely purchase from them again! More
Sold me a audi q5, didnt let me take it home, when I finally was able to pick it up it it wasn't done the way it was supposed to be. Then when they finally drove it for less than 48 hours I wanted my ol finally was able to pick it up it it wasn't done the way it was supposed to be. Then when they finally drove it for less than 48 hours I wanted my old audi back and they pushed the sale paperwork through and made me buy my old audi from them. Absolutely do not buy from these people. They sold me a car that they said was the same package as my old car then I came to find out it wasn't at all. More
Excellent service by Artemmi and the team! He helped me find something much better than I thought I could find within my budget. Finance team helped me get a reasonable rate. Super happy and w He helped me find something much better than I thought I could find within my budget. Finance team helped me get a reasonable rate. Super happy and will definitely be back for my next purchase! More
SUCH INCOMPENTANCY! !!!! I wrote a review last month and am STILL dealing with this idiotic dealership! First they told me I could get a refund for my deposit on a car w !!!! I wrote a review last month and am STILL dealing with this idiotic dealership! First they told me I could get a refund for my deposit on a car without having to go to the dealership. WRONG! A month later, I went to the dealership and talked with a finance department guy would said he would get a credit on my credit card for the deposit of $2.5K. WRONG! I had to contact them AGAIN when I didn't see the credit. They couldn't credit my credit card. WTH in the year 2025? They said they would "Zelle" me the refund. I told them if I didn't see the refund that day, I would dispute the charge. NO refund that day, as they forgot to have me fill out a form. I disputed the credit card charge. After I filled out their "Zelle" form, I finally received the refund in cash. Then Razek from their finance department started harassing me (calls and texts). Obviously they can't credit a credit card payment nor can they handle disputed credit card claim by showing a refund payment. I had to call my credit card company to put the charge back on. Dealership has wasted toooo much of my precious time! More