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Audi West Houston

Houston, TX

4.8
338 Reviews
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11850 Katy Freeway

Houston, TX

77079

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Showing 338 reviews

August 05, 2025

Shafiq was a great help in trading in my car and helping me get my dream car. The service was stellar and fast. More

by Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shafiq
Aug 05, 2025 -

Audi West Houston responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2025

Great overall experience. I worked with Stephanie on my car purchase; she was great. Answered all my questions and went the extra mile to make sure I got a good purchasing exp More

by Mrodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
Aug 05, 2025 -

Audi West Houston responded

Thank you so much for your positive review! We're thrilled that you had a great experience with our business and we can't wait to continue providing you with exceptional service. Thank you for choosing us!

July 29, 2025

My husband and I had a great experience at Audi West Houston, we found the car we were looking for right away and the process was seamless and easy! More

by ashley.miller405
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Artemi
Jul 30, 2025 -

Audi West Houston responded

We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

July 21, 2025

They took amazing care of me during my purchase of a used car. I can get intimidated during the process and they eased my mind. They answered all of my questions and explained everything thoroughly! I would More

by jenniferwestself
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick
Jul 25, 2025 -

Audi West Houston responded

Thank you for sharing your experience! Our team is dedicated to providing exceptional service and making the car buying process stress-free. We're thrilled to have earned your trust and look forward to assisting you again in the future.

June 29, 2025

Excellent service. Clean and friendly where the staff was great to all the guests. Great location More

by Dannywong.245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perez
Jul 02, 2025 -

Audi West Houston responded

Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

June 20, 2025

Sold me a audi q5, didnt let me take it home, when I finally was able to pick it up it it wasn't done the way it was supposed to be. Then when they finally drove it for less than 48 hours I wanted my ol More

by CC
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Jun 25, 2025 -

Audi West Houston responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (855) 627-2941 so we can understand your situation better in order to try and turn your experience around. Thank you, Audi West Houston

June 09, 2025

This was the best car buying experience I've ever had. It didn't take long to drive out with the exact vehicle I wanted, and at a great price. More

by SG320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Arana
Jun 12, 2025 -

Audi West Houston responded

Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

May 26, 2025

Shariq was excellent to deal with. He made this transaction run extremely smooth! I highly recommend West Houston Audi! More

by Mgelotti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shariq Husain
May 28, 2025 -

Audi West Houston responded

It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

April 12, 2025

Excellent service by Artemmi and the team! He helped me find something much better than I thought I could find within my budget. Finance team helped me get a reasonable rate. Super happy and w More

by hwilson721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artemmi
Apr 15, 2025 -

Audi West Houston responded

Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

April 09, 2025

SUCH INCOMPENTANCY! !!!! I wrote a review last month and am STILL dealing with this idiotic dealership! First they told me I could get a refund for my deposit on a car w More

by Karin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Razek
Apr 15, 2025 -

Audi West Houston responded

Karin, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to make this up to you. Please contact our manager at (855) 627-2941 so we can make your experience a positive one.

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