Audi West Palm Beach

Martin Newman, Phillip Roe and Matt Seidle were all very helpful in completing this transaction. I would recomended friends and family to use both this team and the Braman dealership.They helped with the tr helpful in completing this transaction. I would recomended friends and family to use both this team and the Braman dealership.They helped with the trade in, purchase of the new car and the financing options.Thanks More

Being the Customer Service manager for Tiffany & Co. in Boca Raton, I encounter the same situations as Mr. Ken Dunlap does. Both being upscale retailers, our customers come to us they are usually annoye in Boca Raton, I encounter the same situations as Mr. Ken Dunlap does. Both being upscale retailers, our customers come to us they are usually annoyed that what they bought from us isn't working properly, and have high expectations. Unfortunately I had such an experience last Monday when my 2008 Audi A4 suddenly had a mind of its own. The vehicle was knocking and I was met with resistance when the gas pedal was pressed even slightly. It was roughly 6pm and I was on 95. After some expletive words to myself I called your Service Department and was asked to bring it right in. Luckily i was 15 minutes away. Ken was very cordial with me and within 5 minutes I was given a loaner car and told that he would let me know what the issue was. Within the next 2 days I received his call stating that the transmission had to be replaced, surprise to me, but I would not be charged for any aspect of the servicing. Thinking it would be at least a week for the work to be done, he called me that Thursday to say my car was completed. People are so quick to complain about their experiences in any retail format, so I just wanted to send you a quick note about how efficient Mr. Dunlap was. It is my thought that people come to your store because of your product, but come back because of the service they received. My expectations were surpassed. I love my A4, and know that if I have any future servicing needs, I will return to see Ken, as well as Braman for my next Audi. Q3, anyone? ;-) More

Marty is knowledgable and customer service oriented. He found what I was looking for and made it happen. Communicating with him was easy and I never felt pressured to accept anything less than what I want found what I was looking for and made it happen. Communicating with him was easy and I never felt pressured to accept anything less than what I wanted. I plan on recommending Audi and Marty to all my colleagues. More

Paul is an excellent sales professional. He was very helpful all through the process and afterwards when I had questions regarding the use of certain options. He has excellent communication skills and f helpful all through the process and afterwards when I had questions regarding the use of certain options. He has excellent communication skills and follows through quickly on every call placed to him. We will have no hesitation in recommending Paul to any of our friends, family and acquaintances seeking a vehicle. More

Marty always knew how to dangle the carrot before me. He knows what I like and when available or new enough to push my interest, he would call and set up times for me to view and understand. He gets me a knows what I like and when available or new enough to push my interest, he would call and set up times for me to view and understand. He gets me and the things I want. He currently has the product features I am looking for. More

Mr. Newman was wonderful to work. He saved this deal and if it weren't for him, I would be driving a BMW. Istopped into Braman after having visited another dealership who insulted me so badly that I walked if it weren't for him, I would be driving a BMW. Istopped into Braman after having visited another dealership who insulted me so badly that I walked out. This is after my being a very loyal Audi customer for a number of years. Mr. Newman was not only very pleasant to deal with, he was very knowledgeable about the product and took the time to listen to me and find me what I wanted. I went in, met with him, and walked out with a new lease. Because of him, I intend to go back to Braman when my lease is up in September of this year and get another new Audi!!!!!! More

I can say without hesitation, that my very pleasant experience at Braman Motorcars Audi was entirely due to Paul Montelbano. He was friendly, good natured, and extremely knowledgeable. I never felt pre experience at Braman Motorcars Audi was entirely due to Paul Montelbano. He was friendly, good natured, and extremely knowledgeable. I never felt pressured or rushed. He was patient and understanding in answering all of my questions. I can honestly say I actually enjoyed buying a new car. And yes, I would recommend this dealership, and suggest to anyone that they deal with Paul Montelbano. More

I had an overall idea of the car that i wanted with that said i have to say the staff did not push me towards anything i did not want i came in and stated i wanted an s4 and also gave the vin number that i said i have to say the staff did not push me towards anything i did not want i came in and stated i wanted an s4 and also gave the vin number that i had looked up using their websites mobile feature off my phone. Once i had looked up the vin i test drive and had a car with in 2 1/2 hours signed and all done not to mention 5k cheaper then sticker. More

Ken Dunlap is a pleasure to deal with. Although there are closer dealerships, I always drive the extra distance for Ken's service. There are currently 2 Audi's in my driveway, and I wouln't purchase or servi closer dealerships, I always drive the extra distance for Ken's service. There are currently 2 Audi's in my driveway, and I wouln't purchase or service them anywhere but Braman. My car is always delivered as promised and I get no suprises when I go to pay. More

The experience i have received at Audi has been amazing .Truly the best service i have had in a dealership. Kenneth Dunlap was the man that assisted me there and his professionalism and service was above a .Truly the best service i have had in a dealership. Kenneth Dunlap was the man that assisted me there and his professionalism and service was above and beyond .I will always take my car there and because of my experience there it makes me stay a Audi customer. More