Audi Wilsonville - Service Center

Quick, thoughtful and responsible Service Representatives The service experience at Audi of Wilsonville is unlike any I have previously had. The arrival, undercover, and immediate attention I receive is match The service experience at Audi of Wilsonville is unlike any I have previously had. The arrival, undercover, and immediate attention I receive is matched with quick dispatch of my vehicle to the service area and focus on how they can provide for my needs between that moment and the moment my vehicle will be serviced and available to drive home. I live 90 miles from the dealer at the coast and that is noted and the effort to get me taken care of is a top priority. When my vehicle is returned to me it is washed and cleaned inside, giving me a good feeling about my audi and the care that has been provided. More

Accommodating and Service-Oriented The Audi Wilsonville team went out of their way to accommodate my schedule. They completed my Q7 55K service ahead of the projected time, calling me t The Audi Wilsonville team went out of their way to accommodate my schedule. They completed my Q7 55K service ahead of the projected time, calling me to give a head's up before they finished. The loaner process was quick and efficient. Staff were very courteous and helped me transfer possessions from one car to the other. They are professional, accommodating and exceeded my expectations dealing with an under-warranty issue, plus my car was returned sparkling clean. More

Q5 service My Q5 was picked up at my home and a loaner provided. Upon completion my car was delivered back home. Tremendously convenient and everything was on ti My Q5 was picked up at my home and a loaner provided. Upon completion my car was delivered back home. Tremendously convenient and everything was on time. More

Quick servicing on a recall issue. The service involved a recall issue. It was scheduled and handled quickly and efficiently. The service personnel were friendly and the dealership The service involved a recall issue. It was scheduled and handled quickly and efficiently. The service personnel were friendly and the dealership clean and tidy, I had some quetions answered regarding the new updated Q5. More

Professional and kind All went well and was faster than expected. I always have great service at Audi Wilsonville. All questions were answered and all service was done to All went well and was faster than expected. I always have great service at Audi Wilsonville. All questions were answered and all service was done to my satisfaction. More

Recall part inspected. We were immediately met with a smile. Dropped of our Q-5, and received a new Q-5 as a loaner. We were called when work was completed. Came back to f We were immediately met with a smile. Dropped of our Q-5, and received a new Q-5 as a loaner. We were called when work was completed. Came back to find our car was washed, vacuumed, and completely serviced! Great work! More

Under promised and Over delivered! An excellent experience at Audi Wilsonville - again. Had my car in for the 15k service and two service recall issues, and all was handled within 2.5 An excellent experience at Audi Wilsonville - again. Had my car in for the 15k service and two service recall issues, and all was handled within 2.5 hours, after they had estimated 4. Had a very communicative service representative who kept me informed as things were changing, and had me out of there in record time. I had packed a briefcase full of work for the time - didn't even have a chance to get all of my work done....they were too efficient. Thanks, gentlemen! More

Great Customer Service! I have owned many nice European cars and must say this has been the most Customer Care driven group I have worked with. There have been times that I I have owned many nice European cars and must say this has been the most Customer Care driven group I have worked with. There have been times that I thought about going to another brand of car but after working with this Audi Service Group, I just can't. This last time I worked with Rod he kept me up to date on the repairs and let me know when things were complete. My next car again will be a Audi. This is because of Service not Sales. More

Great service Eddy had me checked in and on my way quickly. The loaner vehicle was up front and ready for me. All necessary services were done. When I returned my c Eddy had me checked in and on my way quickly. The loaner vehicle was up front and ready for me. All necessary services were done. When I returned my car had been washed and cleaned inside. My car & I were well taken care of. More

Great Service and Dealership I love Audi Wilsonville! They take such great care of their customers. They are always able to get me in when I want, have a loaner car ready, and t I love Audi Wilsonville! They take such great care of their customers. They are always able to get me in when I want, have a loaner car ready, and the work is always done on time and right the first time. More