Read Reviews Audi Wilsonville

Audi Wilsonville

Audi Wilsonville

26600 SW 95th Avenue
Wilsonville, Oregon 97070


Sales: (503) 254-2834
Service: (888) 806-3446
Parts: (888) 861-9796

Manufacturer: Audi

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 45 reviews

4.9

4.9 out of 5

78 lifetime reviews

Audi Wilsonville

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Certified: Audi Wilsonville

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Audi Wilsonville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 5:00 PM

Sunday: Closed


Our Amenities

Gscott1107
5/21/2013 1:20:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott LarsonScott Larson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Wilsonville:

Scott Larson is a rock star. I called in wanting a specific car and he was able to get it and get it for a great price. He treated me like an old friend (much different than the other Audi dealer in town). I loved my experience so much, I came back to get an Audi for me.
Highly recommend Scott and Wilsonville Audi. I am telling my friends and family.

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pradloff
5/19/2013 10:01:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin  FieldsKevin Fields
Jason JellisonJason Jellison
Anton RobinsonAnton Robinson
Kevin SweeneyKevin Sweeney
Pam TonkinPam Tonkin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Audi Wilsonville:

We have previously recommended this dealership and will continue to due so with full confidence in the professional staff there. We have been so impressed by our interactions with the fine people here, whether it be senior management or the courtesy driver. Subsequently, we've developed enough confidence, not just in the Audi brand, but the people behind the brand, that we are now on our 4th vehicle from Audi Wilsonville.

We very much appreciate working with these fine folks and look forward to many more years of great buying and service experiences, which ultimately leads to great Audi driving experiences!

Thank You!
Peter & Paula Radloff

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BarryMartin
4/12/2013 12:12:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe HermesJoe Hermes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Wilsonville:

Very easy transaction and Joe was great to work with before the sale and after the sale his help with all the new technology was very much appreciated.

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stirling18
3/29/2013 4:23:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff BlackwoodJeff Blackwood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Wilsonville:

This will go down as the BEST car buying experience we have EVER had. Jeff's communication and professionalism through the entire process was spectacular and unrivaled. He understood the type and size of car that I was looking to purchase, what my budget was and was able to find the PERFECT car for my family and within the time frame we had. His knowledge about the car was unbelievable and helped create even more excitement about our new purchase.

The process, usually from start to finish, when it came to buying a new car had always left a terrible taste in my mouth...until now. This was the first time I left a car purchase excited about the entire transaction. I felt like we got fair value for our trade and the loved the value we received on the new car we purchased...it's not often you can say that! We had a few other interactions while on the lot at Audi Wilsonville and the only way to describe the employees at this location is; crisp and professional.

There is ZERO question for me or my wife that we will buy all of our cars from Audi Wilsonville and use Jeff to faciliate that sale.

Thank you Audi Wilsonville for a PERFECT car buying experience!

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Mimivo91
3/19/2013 12:33:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Trey Kittirath
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Wilsonville:

Trey was very informative and helpful in my decision to purchase the 2013 Audi A4. Overall great customer service and all employees were welcoming during my first trip to Audi Wilsonville.

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GregoryF
3/3/2013 5:49:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff BlackwoodJeff Blackwood
Kevin  FieldsKevin Fields
Jacob GoudyJacob Goudy
Anton RobinsonAnton Robinson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Wilsonville:

Audi Wilsonville absolutely redefines what quality customer service is - I have never encountered such a fantastic team of sales, finance, and service staff. From the very first email that I sent to Kevin Fields (General Sales Manager), I was in good hands from beginning to end. Every time I sent an email, I received an expeditious and informative response within 10 minutes or so. This was still true even when Kevin was out of office at his personal home - he was available and ready to assist me in any capacity necessary. This top notch service would of been enough, but he didn't stop impressing there. Not only was he readily available, but he did everything within his power to give me the best deal possible in my search for a new car, without excessive coaxing from me! He made it extremely clear that he wanted to help get me into the car that was best for me, in the most manageable financial perspective. As I said, I never felt so comfortable dealing in a business transaction of any kind, not just limited to car sales. A completely no pressure, smooth sailing experience, with Kevin at the helm.
When it came time to come into the dealership to close the deal Kevin and I had set down - I was again stunned with how quickly and efficiently it all came to pass. I didn't even have a set appointment, and as soon as I walked in, I was attended to by Kevin personally. I can tell that in his position, Kevin is a very busy individual, which makes it all the more impressive that he is right there ready to help as you need it. Kevin saw to it that I was assigned very capable sales staff - Anton Robinson and Jacob Goudy. Jacob took me out to the vehicle I wanted to purchase, which was pulled up before I even arrived, and allowed me to inspect it to my standards. After satisfactorily examining the vehicle, I jumped behind the wheel and took it for a very pleasant and well guided test drive by Jacob. Upon returning to the dealership, Anton took over, double-checking and triple-checking that my experience was agreeable before even beginning the paperwork. Which brings me to the next subject, yet again they impressed me with this! The paperwork was barely even that, as it was all digitized, and filled in for me to reduce wait time and hassle. All was explained to me in a thorough fashion, so as to ensure that I understood what I was signing before I was signing it. Once all the paperwork had been squared away, I was directed to the financial department, where Jeff Blackwood too immensely good care of me as well - he explained everything as thoroughly as possible, in a no pressure environment, before I signed anything. Jeff made it clear that my comfortability took precedence over closing any deals. This, in turn, made me want to buy from Audi even further. After all the paperwork was cleared and squared away, I was handed the keys to my brand new vehicle which was topped off with gas and waiting to drive me home! Before leaving, Anton gave me an incredibly detailed walkthrough of the vehicle, so that I had peace of mind in knowing how it worked. To put the proverbial "cherry on top", Anton let me know that if I ever needed a car wash, or anything explained in my vehicle that I should give him a call and he would see to it personally.
In closing, as I began, Audi Wilsonville is the absolute pinnacle of service - they clearly know exactly what they are doing in regards to customer satisfaction. I can honestly say, even if I moved several hundreds of miles away - I would come back to Audi Wilsonville without a doubt to purchase another vehicle. They have certainly earned my business for life, and my glowing recommendation to anyone looking to buy a new vehicle.

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dogmother18
1/23/2013 5:25:24 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jacob GoudyJacob Goudy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Wilsonville:

I am beyond impressed with this dealership! Our transaction was so smooth and quick. We are going to recommend this dealership to everyone we know and will definitely be coming back in the future. We were treated excellent! Thank you to our amazing sales rep ,Jason and everyone that helped make our visit with you guys great!

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Heyoh
12/26/2012 1:14:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Wilsonville:

Greatest sales man I ever meet in wilsonville! Comparing to sunset, I would definitely recommend wilsonville. Reason? Better price and better serves, you have other better choices?

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rachelellestad
12/22/2012 2:21:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam GilbertSam Gilbert
Anton RobinsonAnton Robinson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Wilsonville:

This was my second time buying a vehicle from Audi Wilsonville. The guys make the process so painless and do everything possible to get you the best deal. Both times, I have walked away being pleased with my purchase and having zero regrets. They will be our first stop when we decide to do another trade.

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lynne.hawk
12/3/2012 5:11:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott LarsonScott Larson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Wilsonville:

We looked at lots of cars, but decided that Audi was the right fit for us. Did some preliminary legwork through the internet, then came to the dealer. John Frentos coulnd't have been more helpful, nice and friendly. Explained everything about the car and it's many features. We got exactly the trade in deal we wanted and the car we wanted at a price we thought was very fair for a hot off the press car. We were going to order bur John found us a car sooner. He kept us updated as to when the car would arrive, and once it got there, we were treated very well and got the paperwork done fairly quickly. The dealership was extremely busy as it was the last day of the month, but they still got us done fairly fast. John called the next day to thank us and let us know if we had any questions, he was there for us. Nice touch, and I believe him! We have had promises of "I'm there for you" from other dealers in the past with no follow through, but I am sure this time will be different. Everyone we spoke to just couldn't have been nicer and no pressure!!! Wonderful experience!!

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