Audi of Smithtown
Saint James, NY
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I went to buy an A4 for my wife and pleasantly surprised by the sales staff, they were very knowledgeable and professional. When they brought the manager to say hello, I said to myself, here comes the hamme by the sales staff, they were very knowledgeable and professional. When they brought the manager to say hello, I said to myself, here comes the hammer, but Peter was great. Very helpful and informative, friendly. Told me some stuff that the salesperson didnt. No pressure, just information to make a buying decision. Very happy overall. Have not bought yet, but if I do, it will definitely be at Audi of Smithtown. The prices they quoted were very competitive too More
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--update-- Since this review i have been to the --update-- Since this review i have been to the dealership a few times for service and i am now able to have a loaner car which is more conveni --update-- Since this review i have been to the dealership a few times for service and i am now able to have a loaner car which is more convenient. Service is always done correctly and the price is fair. My opinion of the service department has now become a more enjoyable and satisfying experience. I love the way this car drives! More
So far so good! My experience with Audi of Smithtown has been a positive one. I recommend this dealership when shopping for an Audi. Their customer service department has always been prompt when having to s been a positive one. I recommend this dealership when shopping for an Audi. Their customer service department has always been prompt when having to service my cars. Most recently, I was shopping for a new audi, and had contacted Prem their sales consultant. Prem was as able to find me exactly the car I was looking for. Prem's level of service was stellar with no haggling in the process. Also, I was able to close on my car by phone with their finance department which too was a straight forward process. This is a reputable dealership and I recommend it to anyone who is serious about buying an Audi. More
This dealership is fairly new to Long Island and they have their work cut out for them. Their sales department is amazingly friendly and helpful but highly unorganized. Their service department is very have their work cut out for them. Their sales department is amazingly friendly and helpful but highly unorganized. Their service department is very friendly as well but chaotic. Repairs are almost never completed when promised for whatever reason. More

