Audi of Smithtown
Saint James, NY
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DO NOT come here if your car is out of warranty. They’ll make sure to make your car bad and make you pay big bucks to fix it. One of the most dishonest, negligent, irresponsible and mal-practicing dealers o make sure to make your car bad and make you pay big bucks to fix it. One of the most dishonest, negligent, irresponsible and mal-practicing dealers on Long Island. I brought my S8 in for check engine light ( the car is still perfectly fine). They checked everything ok but replacing coolant valve and coolant. I went home and found out there was no more coolant in tank. Towed car back, they bleeded the air pocket out and refilled the coolant back in (that’s what they said) and the next day the turbos blown. They ( service advisor Steve, service manager Tony and general manager Maurice) said it just happened and I had to pay them over $8000 to have it fix. Filed complaint to BBB, DMV, and hope that they investigate and close down this business. Stay away from this dealer Audi of Smithtown ! More
I would like to thank Renee for her time and help me I would like to thank Renee for her time and help me choose my new Audi Q3.I had a very good time with Renee. I would like to thank Renee for her time and help me choose my new Audi Q3.I had a very good time with Renee. More
Was shopping for and Audi recently heard from the sales manager after my visit explained some concerns and of course he went silent, "send us rating of all 10s" but when I explain why he isn't getting that manager after my visit explained some concerns and of course he went silent, "send us rating of all 10s" but when I explain why he isn't getting that of course they do not respond. More
The service department is basically a scam operation, I brought in a car that I bought there, all the safety system warning came on at the same time one morning, the service department said I had a mismat brought in a car that I bought there, all the safety system warning came on at the same time one morning, the service department said I had a mismatched tire and needed to buy an entire set of tires. The head light warning light was caused by the tire that was their conclusion. DO NOT BUY HERE!!!!!! More
n/a excellent work and the washed the car as well. good job. i like to always come to smithtown location is close to me and clean plus the employees are friendly job. i like to always come to smithtown location is close to me and clean plus the employees are friendly More
Steve was excellent. Great communication for the get-go, friendly and prompt service. Definitely made the whole experience very smooth. Happy with the A+ service. friendly and prompt service. Definitely made the whole experience very smooth. Happy with the A+ service. More

