Auffenberg Ford North, Inc.

BUYER BEWARE We bought a vehicle the second week of June this year. We knew exactly what we wanted, and when the car popped up online we went to Auffenberg to test drive and buy the car. When we wen June this year. We knew exactly what we wanted, and when the car popped up online we went to Auffenberg to test drive and buy the car. When we went into the finance office, they tried to give us a loan with an outrageous interest rate. We pulled up a pre-qualification quote from earlier that day, and were given some resistance until we mentioned financing through Capital One instead of them. All of sudden, we were magically qualified for a rate 2.5 points less than what they tried to get us to sign. I don't know any other word for this but PREDATORY LENDING. The extra interest charged on the loan could be equal to a few trips at the grocery store or more. The hassle didn't stop there. After purchasing the car, the title documents didn't arrive until a full 31 days after purchasing the vehicle, which meant an extra late fee when transferring the documents at the DMV. Furthermore, the wrong sale date was listed on the title documents, which increased the fee an additional 50%. When I asked them to correct the date, they refused. DO NOT BUY A CAR FROM AUFFENBERG. More

Sales man was very knowledgeable and friendly. This was a great place to buy my truck! Thank you to all involved! This was a great place to buy my truck! Thank you to all involved! More

Nice people to deal with. They just need to negotiate their best price up front. They just need to negotiate their best price up front. More

Devon Few was a great salesperson for us. Thanks Devon for helping us out today Thanks Devon for helping us out today More

Very friendly, helpful and an all around good experience. The dealership had a lot of options and our sales person was awesome. experience. The dealership had a lot of options and our sales person was awesome. More

Nice dealership, good people, but they take HOURS to “negotiate” a deal for a vehicle. “negotiate” a deal for a vehicle. More

100 percent A1 service! Shout out to the Sales Team! Thank you for ensuring I got the best treatment possible! Shout out to the Sales Team! Thank you for ensuring I got the best treatment possible! More

I had to bring my car back in for Rework due to bad installation, left tool in my car. Quality check on parts and installation was not completed installation, left tool in my car. Quality check on parts and installation was not completed More

The sales people I dealt with were amazing. They made the buying experience very easy and worked tirelessly to get the car i wanted at the payment I wanted. They made the buying experience very easy and worked tirelessly to get the car i wanted at the payment I wanted. More

Transmission problems within 2 days of having vehicle! I tried to bring the vehicle back within the 7 days - but another specification is that the miles had to be 150, or under. Of course they keep that p I tried to bring the vehicle back within the 7 days - but another specification is that the miles had to be 150, or under. Of course they keep that paper you signed with that information. No copies of that was given to me. When I arrived for my appointment at 9, the vehicle I wanted to look at, the lights were taken all apart. If had snowed the day before and nothing was cleaned off. Long story short, I was there over 5 hours and brought home a vehicle that already has transmission problems!! Had I been answered right away, I would have been able to return the problem vehicle within their time frame! More