Auffenberg Kia

I have never had a bad experience. Always willing to answer your questions. Very respectful Always willing to answer your questions. Very respectful More

Excellent service! I can’t say enough about how helpful and wonderful the service department is at Kia. Absolutely wonderful. I can’t say enough about how helpful and wonderful the service department is at Kia. Absolutely wonderful. More

People were super pushy trying to up the price and adding extra crap I didn't want or need. Told them no more than once and took over two hours to buy my car because they kept bringing more salesmen to try a extra crap I didn't want or need. Told them no more than once and took over two hours to buy my car because they kept bringing more salesmen to try and coerce me into more expensive add ons. More

Negative - the push by finance to add warranty cost. I gave max payment for my budget. This was observed. Finance pushed for extra warranty cost of almost $300 more than my max payment. 🤷🏻‍♀️🤷🏻‍♀️. I gave max payment for my budget. This was observed. Finance pushed for extra warranty cost of almost $300 more than my max payment. 🤷🏻‍♀️🤷🏻‍♀️. If you know that someone can’t pay more than a certain amount why waste their time with this pitch? I was told the ceramic coating was “included in the price” by my saleswoman. Got to paper signing and found out it wasn’t🤷🏻‍♀️🤷🏻‍♀️. I feel this should have been given to me since I was told my sales that it was. False information that went into my decision to lease the auto. More

Great customer service. Kind reliable and educated on the cars they sell. Took the time to show us everything we had questions about Kind reliable and educated on the cars they sell. Took the time to show us everything we had questions about More

Doug and Paige both absolutely crushed the customer service experience. They were able to help get Kia to honor their warranty and rush parts that were “indefinitely back ordered”. Pure magic! Very gra service experience. They were able to help get Kia to honor their warranty and rush parts that were “indefinitely back ordered”. Pure magic! Very grateful to their team. More

Justin did an amazing job helping me find my car and staying within my budget ! I’ll be sure to recommend to friends and family staying within my budget ! I’ll be sure to recommend to friends and family More

The entire staff was friendly and efficient. During every step of the process it felt as though the staff was truthfully attempting to get me the best deal possible. No high pressure sales tacti During every step of the process it felt as though the staff was truthfully attempting to get me the best deal possible. No high pressure sales tactics involved. More

The professionalism of the service department was over the top. Most impressive was the communication with me!! the top. Most impressive was the communication with me!! More

The workers are very nice and transparent. They always keep me updated and are efficient They always keep me updated and are efficient More