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Austin INFINITI - Service Center
Austin, TX
533 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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533 Reviews of Austin INFINITI - Service Center
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May 22, 2019
SERVICE VISIT DROPPED OF VEHICLE FOR DIAGNOSTICS. RECIEVED A THUROUGH ESTIMATE AND WAS PLEASED WITH THE HANDLING OF THE VISIT. WILL CONTINUE TO SEND WORK TO BOBBY D DROPPED OF VEHICLE FOR DIAGNOSTICS. RECIEVED A THUROUGH ESTIMATE AND WAS PLEASED WITH THE HANDLING OF THE VISIT. WILL CONTINUE TO SEND WORK TO BOBBY DAVIS. More
by nyle maxwell used car recond
Employees Worked With
Bobby Davis
May 17, 2019
Quick in and out 10,000 mile service. Drop off at Monday, 7:30 am appointment - with loaner car. Receive text 9:20 am - car is ready. Car looked good after wash. This 10,000 mile service. Drop off at Monday, 7:30 am appointment - with loaner car. Receive text 9:20 am - car is ready. Car looked good after wash. This is the second included maintenance. More
by AustinInfinitiQX80
Employees Worked With
Bobby Davis
May 14, 2019
Great service! I have been a customer of Austin Infiniti since 2004 and their service is consistently excellent! I can't say enough good things about Monte Reger wh I have been a customer of Austin Infiniti since 2004 and their service is consistently excellent! I can't say enough good things about Monte Reger who has been my service advisor for almost the entire time I have been their customer. I recently had my Infiniti serviced and there was some miscommunication on my part about the scheduling of the loaner vehicle. Monte and another staff person called me to make sure I was taken care of. All went very well. They are professional, personable, and trustworthy! More
by JL123
Employees Worked With
Monte Reger
May 14, 2019
Always a perfect service experience Thanks to Dave and all the service techs plus the staff in the service waiting area. Hard to imagine a better automotive service experience. I’ll neve Thanks to Dave and all the service techs plus the staff in the service waiting area. Hard to imagine a better automotive service experience. I’ll never go anyplace else. More
by Willymac
Employees Worked With
Dave Henricks
May 14, 2019
Best Customer Service Ever! Everyday I am grateful that I bought my Infinite from this dealership. Everyone at this place is top notch, first rate people. La Toya is such a joy, Everyday I am grateful that I bought my Infinite from this dealership. Everyone at this place is top notch, first rate people. La Toya is such a joy, she's always so happy and bubbly. Also, thanks to Bobby in service who is very professional and communicates promptly. More
by Infinite Lover!
Employees Worked With
Bobby Davis, Latoya Valdez
May 05, 2019
Quick and Easy Oil Change Just drove up without appt for oil change. Their express service got me in and out in about an hour including a free car wash - great service! Just drove up without appt for oil change. Their express service got me in and out in about an hour including a free car wash - great service! More
by SterlingG
Employees Worked With
Jeffrey Smith
April 29, 2019
Fast service, awesome experience! I had to have my Q50 Red Sport towed in after hitting a piece of debris and putting a hole in the transmission pan. The service department had me out I had to have my Q50 Red Sport towed in after hitting a piece of debris and putting a hole in the transmission pan. The service department had me out of there and back on the road in less than 24 hours. I've never had this kind of experience at a car service department. Amazing! More
by Al Ligator
Employees Worked With
Dave Henricks
April 26, 2019
Satisfied Customer. I have been apart of the Austin Infiniti family since 2008. I have been an Infiniti owner since 1993. I am well pleased with the professional assista I have been apart of the Austin Infiniti family since 2008. I have been an Infiniti owner since 1993. I am well pleased with the professional assistant I receive. Nick Lefebvre has been my service technician since I joined the Austin Infiniti. Always courteous, professional and willing to assist. Keeps me informed on what is required for each service early. More
by Bennie
Employees Worked With
Nicholas Lefebvre
April 21, 2019
Same Great Experience Just a walk-in oil change and same great service experience all-around. Easy to drop-in, didn't take too long; friendly service. Easy. Just a walk-in oil change and same great service experience all-around. Easy to drop-in, didn't take too long; friendly service. Easy. More
by WB19
Employees Worked With
Chris Hamm
April 20, 2019
I always take my Nissan to Austin INFINITI for service . Austin INFINITI makes sure my oil changes and inspections are added to my car fax service interval documentation. I consider this very important b . Austin INFINITI makes sure my oil changes and inspections are added to my car fax service interval documentation. I consider this very important because a regular documented service interval will be available to future prospective buyers and this helps me get the most $ for my car when I decide to sell my car years from now. Austin INFINITI has given me a very accurate printed report each service inspecton and works with me to decide what are the items I should take care of now before these items cause more problems.down the road. More
by Doug H.
Employees Worked With
Chris Hamm, Jeffrey Smith
