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Austin INFINITI - Service Center
Austin, TX
533 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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533 Reviews of Austin INFINITI - Service Center
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February 15, 2019
brake job The help from Dave Hendricks is wonderful . He is the reason we will always have an Infiniti. We trust him completely in all the maintenance we need The help from Dave Hendricks is wonderful . He is the reason we will always have an Infiniti. We trust him completely in all the maintenance we need for our car. More
by stockton9
Employees Worked With
Dave Henricks
February 15, 2019
Happy with service I received a fair assessment of the services my vehicle needed or will be needing soon. Services completed were done well and in the time estimated. I received a fair assessment of the services my vehicle needed or will be needing soon. Services completed were done well and in the time estimated. More
by TomInTX
Employees Worked With
Lilia Aguero
February 14, 2019
Great Service! Nick Lefebvre, my service agent was super helpful, professional and personable. He made sure I got in when I needed to (date of service) and that ever Nick Lefebvre, my service agent was super helpful, professional and personable. He made sure I got in when I needed to (date of service) and that everything was covered and I was taken care of. Very trustworthy. More
by Angiev
Employees Worked With
Nicholas Lefebvre
February 11, 2019
Great client service! Both Chris and Brad gave me wonderful client service and made my visits to the dealership extremely welcoming and accommodating. Their efforts have ma Both Chris and Brad gave me wonderful client service and made my visits to the dealership extremely welcoming and accommodating. Their efforts have made my experience with Infiniti pleasurable and affirm my inclination of this brand being one of the best on the market! More
by cambro4
Employees Worked With
Chris Hamm, Brad Rowland
February 09, 2019
Great Service I really like this dealership. I actually trust them, which is hard to do when dealing with auto shops. I had water damage with the carpet from sunroo I really like this dealership. I actually trust them, which is hard to do when dealing with auto shops. I had water damage with the carpet from sunroof drain. I received a loaner car and it was fixed, carpet dried quickly. The price was reasonable. Monte was great and really helpful. I recommend Monte as your service rep. More
by Valley
Employees Worked With
Monte Reger
February 09, 2019
Excellent Service Everything I needed was taken care of. Bobby kept in contact with me throughout my repairs. Customer service with INFINITI is always on point and I am Everything I needed was taken care of. Bobby kept in contact with me throughout my repairs. Customer service with INFINITI is always on point and I am always happy with their service. I will probably drive INFINITI the rest of my life. More
by jenn18
Employees Worked With
Bobby Davis
February 07, 2019
The best customer service anyone can ask for The service on my vehicle was outstanding. I was informed about the services that was going to take place. The service representative was very knowled The service on my vehicle was outstanding. I was informed about the services that was going to take place. The service representative was very knowledgeable. More
by thompson52
Employees Worked With
Dave Henricks
February 06, 2019
Oil change Jeff was very personable and had my car in and out ahead of schedule. The waiting room at Austin Infiniti is clean and comfortable. Thanks to their en Jeff was very personable and had my car in and out ahead of schedule. The waiting room at Austin Infiniti is clean and comfortable. Thanks to their environment I am always able to work on the go while my car is getting serviced. More
by Adam
Employees Worked With
Jeffrey Smith
February 03, 2019
Express Had the express oil change and tire rotation. Waiting area was clean, quiet and comfortable. Service advisor let me know what items I needed to ha Had the express oil change and tire rotation. Waiting area was clean, quiet and comfortable. Service advisor let me know what items I needed to have done next. Service was fast More
by Robert
Employees Worked With
Jeffrey Smith
January 27, 2019
Efficient and well-run While no car is perfect, I really like my Infiniti Qccm 60 and when mine needs service, I am happy with Monte and this dealership. No issues and alwa While no car is perfect, I really like my Infiniti Qccm 60 and when mine needs service, I am happy with Monte and this dealership. No issues and always professional and courteous. More
by ASFich2007
Employees Worked With
Monte Reger
