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Austin INFINITI - Service Center

Austin, TX

4.9
533 Reviews

533 Reviews of Austin INFINITI - Service Center

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August 19, 2022

Dave always does a good job when I come in for service. Gets me out as fast as possible More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Aug 22, 2022 -

Austin INFINITI responded

Teresa, thank you for giving Dave the opportunity to provide an exceptional service experience! We're overjoyed to see this supportive feedback & we hope to have the chance to assist you again in the future. :) - The Team at Austin INFINITI

August 06, 2022

Dave and his team are Exceptional, ALWAYS! Dave is very knowledgeable and has a wonderful personal presence. More

by mrdanwms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Aug 11, 2022 -

Austin INFINITI responded

Mrdanwms, thank you for taking a moment to come on here and show some support for Dave & the team! We really appreciate you coming to see us and the pleasure was all ours to assist. :) - The Team at Austin INFINITI

Aug 12, 2022 -

mrdanwms responded

5-Star service provided by Dave and his team!

July 24, 2022

Dave always takes great care of me, and was able to give me a loaner car at the last minute. I so appreciate him and the team at Austin Infiniti. More

by MMBennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Jul 27, 2022 -

Austin INFINITI responded

MMBennett, we are so appreciative of your generosity and support! We love having amazing people like Dave on our team, and we will be sure to relay your kind words to him. Thank you for choosing us to service your vehicle, and please let us know if there is anything you need in the future! :) - The Team at Austin INFINITI

April 12, 2022

Everyone was professional and courteous. The work was done right, they completed the repairs promptly. More

by sdtavitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Apr 12, 2022 -

sdtavitas responded

Thanks Austin Infiniti for the great customer service on our Q50

Apr 13, 2022 -

Austin INFINITI responded

Thank you for your kind and supportive words towards our team! We feel so lucky to have been given the opportunity to assist you, and we hope you will give us a call if there is anything we can do to assist in the future. :) - The Team at Austin INFINITI

March 15, 2022

Very well organized. Professional, knowledgeable,conscientious and well trained. Staff is customer user friendly and attentive. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Mark Bailey, Monte Reger
Mar 15, 2022 -

Austin INFINITI responded

Bob, we appreciate this wonderful review! Thank you for choosing us to serve you and we'll see you next time. :) - The Team at Austin INFINITI

March 13, 2022

Courteous prompt reliable service. Consultants are knowledgeable. Location in North Atx is very accessible & clean. More

by Czam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Aldaz-Flores
Mar 14, 2022 -

Austin INFINITI responded

Czam, it was our pleasure to serve you. Thank you for taking a moment out of your day to share this generous feedback! :) - The Team at Austin INFINITI

March 02, 2022

Austin Infiniti has always been great to work with. Been taking my Q50 there since I bought it and I love their inspections and video walk around for any items needing attention. More

by Doug L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Mar 08, 2022 -

Austin INFINITI responded

Doug, we're so happy to hear that you had an amazing experience! Thank you for allowing us to assist you with your Q50's needs. :) - The Team at Austin INFINITI

February 17, 2022

Alan is my sales person, will buy from him and the dealer ship is awesome, I will buy another infinite there, for sure. More

by angelcraton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan DeHoff, Jon Simmons
Mar 08, 2022 -

Austin INFINITI responded

Angel, thank you for your words of encouragement and support for Allan! We really appreciate you, and congratulations on your new vehicle! :) - The Team at Austin INFINITI

February 03, 2022

Quality service, nice comfortable lounge with complimentary coffee or soda, snacks, wifi, mother's room. Fabulous customer service. Seamless from the salesman to finance personnel, to accessory o More

by steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Mar 08, 2022 -

Austin INFINITI responded

Steph, we're so happy to hear that you had an amazing visit! Your compliments mean more than you know, and we are very thankful to have you as our client. Come see us again soon! :) - The Team at Austin INFINITI

November 09, 2021

I always receive amazing service. Would not take my car anywhere else. Thank you to Monte, he always goes above and beyond! More

by lalitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
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