Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Austin INFINITI - Service Center

Austin, TX

4.9
533 Reviews

533 Reviews of Austin INFINITI - Service Center

Sort by
October 28, 2021

We have had excellent service at Austin Infiniti, that is what keeps us coming back to the dealership. More

by DeeDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Report | Print
October 15, 2021

Juan was Terrific!!! Wen in for service and refinance of vehicle. Jon explained everything in detail. More

by nmercado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lujan, Jon Simmons
Report | Print
October 01, 2021

Every time i come into service it is quick and easy. Will continue to come in and service my infiniti More

by #Edwin#19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Report | Print
September 04, 2021

STELLAR first impression! I went for my first service on my QX50. Dave and Bob (Service Tech) did an awesome job. I'll definitely be back! More

by Father used to own a service station
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Report | Print
August 01, 2021

Excellent work done on my vehicle. Will be back soon for more service in the future. Would highly recommend going there for any type of work done if needed More

by jp
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Report | Print
June 29, 2021

Rude technician con artist avoid Austin Infiniti don't waste your time and money More

by mjr_maihem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Henricks
Report | Print
Jun 30, 2021 -

Austin INFINITI responded

Joey, we're disappointed to know this is your impression of us. First and foremost, we highly discourage anyone from doing their own repairs without the necessary qualifications because it can cause serious damage to the vehicle. We have an incredible service team that is known for going above and beyond for each of their clients, and we worked tirelessly to bring your G35 back to a functional state. Despite this, it's clear our efforts are not appreciated. That being said, we hope you are able to find a service facility that best suits your needs. Take care. - The Team at Austin INFINITI

May 28, 2021

Jon Simmons was very prompt and attentive to my service needs. He made sure my vehicle cleaned and shined up as well. Go see Jon! More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Simmons
Report | Print
May 09, 2021

Doin' real good, but don't have free beer..... top notch otherwise.... 25 word minimum ??..... NOTE: this software won't let me to submit until 25 word minimum.... entered.... WHY IS THAT ??? Softwa More

by wendallandroseann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everybody.... got free coffee from ????
Report | Print
May 03, 2021

Best service every time. Bobby Davis is an awesome service advisor. The prices are fair or better and the service is always done properly without issue. More

by Ikechukwu Obih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Report | Print
February 24, 2021

Excellent service. Latoya Valdez is an amazing service advisor. Wonderful experience and highly recommended. She explained everything to me and communicated in a prompt manner. I'm very pleased. Awesome! More

by lbettor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latoya Valdez
Report | Print
1
...
5
6
7
...
54