Austin INFINITI - Service Center

Jon Simmons and Monte Reger are 2 of the best service advisors there at Austin Infiniti they will take care of your car service needs. Jon took the time to explain to me what service I was getting and ke advisors there at Austin Infiniti they will take care of your car service needs. Jon took the time to explain to me what service I was getting and kept me informed with updates. Awesomeness!! Thank you guys for your transparency!! More

Dave Hendricks always takes good care of our infinity,i would not go anywhere else. the car is always serviced the way it is supposed to be. would not go anywhere else. the car is always serviced the way it is supposed to be. More

Always fantastic service, pleasure to do business with. Got my car in and out in less than an hour. They know how to treat customers. Got my car in and out in less than an hour. They know how to treat customers. More

Receive excellent service and friendly I feel I get treated exceptional. Excellent dealership we have. We have had 8 Infiniti's and planning on another QX 60. treated exceptional. Excellent dealership we have. We have had 8 Infiniti's and planning on another QX 60. More

Nick ~ Always a delight to work with you! I feel a great deal of trust whenever I bring my car in for any kind of service. Thank you! deal of trust whenever I bring my car in for any kind of service. Thank you! More

Service was fast and problem was resolved. I never had to go inside the building. Nick was so amazingly helpful. Communication was timely. I received a loaner car so that I was not at all inconvenienced. go inside the building. Nick was so amazingly helpful. Communication was timely. I received a loaner car so that I was not at all inconvenienced. More

My service advisor was Jon Simmons. He was excellent. Very courteous, respectful, considerate, and extremely helpful. While waiting, there were customers not wearing a facemask. When I talked to the fron Very courteous, respectful, considerate, and extremely helpful. While waiting, there were customers not wearing a facemask. When I talked to the front desk rep about it, she explained her manager said it was ok as long as the person “kept to themselves”. This upset me. Everyone inside is required to keep to themselves. The law says “everyone” must wear a mask inside a business AND stay 6 feet apart. The signs at the dealership stated masks were required. Why do this but not enforce it? This jeopardizes mine and everyone else’s health and safety. More

Thanks to Monte Reger for always providing excellent service and his attention to details when servicing my cars. From 1999 to present your service dept has been excellent. service and his attention to details when servicing my cars. From 1999 to present your service dept has been excellent. More

Nick is awesome! He always takes great care of us when we come in for service! He explains everything, so we know what’s going! we come in for service! He explains everything, so we know what’s going! More

16 Year Relationship! I Purchased my first FX 30 back in 2004. I’ve bought two other models since then and I always use the service department for my vehicle’s Dealer rec I Purchased my first FX 30 back in 2004. I’ve bought two other models since then and I always use the service department for my vehicle’s Dealer recommended factory maintenance. I’m very happy with the service department and I appreciate my long-standing relationship with Dave Henricks.. More