Austin Subaru - Service Center

The visit did not start out well as I had scheduled some dent repair (sold to me at vehicle purchase) and that was not coordinated to have the folks available as was noted in an email from Devin. Rachel an dent repair (sold to me at vehicle purchase) and that was not coordinated to have the folks available as was noted in an email from Devin. Rachel and especially my original Salesperson, Misty made arrangements to accommodate while I was there and the works was completed in an acceptable time. Well done to improve the visit! More

The service is good. I like they put up the web page to show the inspection results with the video and pictures. The information provided is very helpful. Although yester I like they put up the web page to show the inspection results with the video and pictures. The information provided is very helpful. Although yesterday it took longer than the usual, I’m very satisfied with the service. More

Gabriel was very friendly and service was efficient. I liked getting texts during the service. Also liked getting a summary video. I liked getting texts during the service. Also liked getting a summary video. More

Will Heller is always such a pleasure to work with. His service is outstanding. He is one of a kind! Others I've worked with there are also outstanding, including Ethan Haycock who sold me my beloved C His service is outstanding. He is one of a kind! Others I've worked with there are also outstanding, including Ethan Haycock who sold me my beloved CrossTrek last year! Excellent, excellent folks! Thank you especially to Will and Ethan. More

I went to express service to get my annual inspection and ended up with getting that and half of the 30,000 mile service done in just over two hours. Everyone was so nice! ended up with getting that and half of the 30,000 mile service done in just over two hours. Everyone was so nice! More

Excellent service. Friendly attendants and staff. Comfortable lounge and good coffee. Keep the good work! Friendly attendants and staff. Comfortable lounge and good coffee. Keep the good work! More

Excellent service and always a pleasure working with the team at Austin Subaru. The service advisors are kind and professional, and the technician staff is top notch! team at Austin Subaru. The service advisors are kind and professional, and the technician staff is top notch! More

Adam was great to work with ! He kept me informed throughout the process and there were no surprises. Would highly recommend! He kept me informed throughout the process and there were no surprises. Would highly recommend! More

I don't want to give a review, I'm just here to say Joseph Martinez did a good job. Enforcing a minimum word count on VOLUNTARY feedback is sad. Joseph Martinez did a good job. Enforcing a minimum word count on VOLUNTARY feedback is sad. More

I arrived a lot the dealership right as they opened. They estimated 1.5 hours for the service and had me headed home in less than an hour. They estimated 1.5 hours for the service and had me headed home in less than an hour. More