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Austin Subaru - Service Center

Austin, TX

5.0
679 Reviews

679 Reviews of Austin Subaru - Service Center

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April 19, 2022

Spencer was my service rep and he was awesome! He knew his stuff and was straight to the point. Awesome and quick service! More

by Melissamair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
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Apr 20, 2022 -

Austin Subaru responded

Melissa, thank you for leaving this awesome feedback for Spencer! He is awesome and we feel so lucky to have him as part of the team. If there is anything we can do to assist in the future, please do not hesitate to give us a call! :) - The Team at Austin Subaru

April 12, 2022

Responsive, efficient, comfortable, welcoming, attentive, predictable, informative, caring, trustworthy, exchange in abundance describes this dealership + there Lyft rides are a bonus. More

by dorothywright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Heller, Christian Perez
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Apr 13, 2022 -

Austin Subaru responded

Dorothy, what an awesome review you have left for us! Your kind words mean the world to us, and we're so happy that you were able to take advantage of the complimentary Lyft service! Thank you for being our client, we look forward to seeing you next time. :) - The Team at Austin Subaru

April 10, 2022

It was like no other service visit I’ve ever had. Drop off was easy. All my questions were answered. Loved the video of my inspection! More

by V1429m
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Virginia ?, Rosa Gonzalez
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Apr 11, 2022 -

Austin Subaru responded

Thank you for choosing us to assist you with your vehicle's servicing needs! We are so happy to see this kind of feedback for our team. :) - The Team at Austin Subaru

April 09, 2022

Adriana at Austin Subaru was wonderful! She is so nice and knowledgeable. Great experience. Highly recommend. More

by g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana
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Apr 11, 2022 -

Austin Subaru responded

G, thank you for letting us know about your awesome experience with Adriana! It makes us proud to see that she really knocked it out of the park. :) Let us know the next time we can assist! - The Team at Austin Subaru

April 07, 2022

Austin Subaru service department is wonderful. They were responsive and fast. Abosolutely satisfied. Thank you. More

by mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco
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Apr 08, 2022 -

Austin Subaru responded

Mickey, that makes us so happy to hear! Thank you for selecting us to assist you, we can't wait to see you again in the future! :) - The Team at Austin Subaru

April 06, 2022

The customer service of Austin Subaru is TOP NOTCH! !! And I loved the video that was sent of my inspection...WOW! More

by Sherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Maldonado - excellent service!
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Apr 06, 2022 -

Austin Subaru responded

Sherie, thank you for the love and support for our team! We're so happy you enjoyed the video, they are such a cool touch to our service department! :) - The Team at Austin Subaru

April 01, 2022

Spencer looked after me. I was buying the Outback too, so they had to do State inspection. More

by BT
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
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Apr 01, 2022 -

Austin Subaru responded

BT, thank you for sharing this generous feedback for Spencer! We feel so lucky to have you as part of the Austin Subaru family and we hope to see you again in the future. :) - The Team at Austin Subaru

March 31, 2022

From intake through waiting experience to delivery of vehicle post service, an amazingly great experience. My service advisor kept me informed and answered questions during the service process. And a rea More

by misterchambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Cramer
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Apr 01, 2022 -

Austin Subaru responded

Thank you so much for your kind words towards Jack! We are proud to see that he delivered an experience that was nothing short of perfection. We appreciate your support and hope you will be back to see us in the future! :) - The Team at Austin Subaru

March 29, 2022

Wonderful experience. Was communicated with honestly throughout the entire process. Comfortable waiting area. Took less time than initially quoted. More

by joshua.mosher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Muniz (5 stars out of 5)
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Mar 30, 2022 -

Austin Subaru responded

Joshua, it was our pleasure to assist you! Thank you for taking a moment to share this excellent feedback, we appreciate it more than you know! :) - The Team at Austin Subaru

March 28, 2022

Austin Subaru staff were uniformly friendly, helpful and prompt with information and completing service on my car. they made the entire experience easy and pleasant. Love the refreshment bar! More

by kristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
Report | Print
Mar 28, 2022 -

Austin Subaru responded

Kristy, thank you for your kind words towards our team and for choosing us to assist! We're so glad that you enjoyed the complimentary cafe, it really is such a cool touch to our dealership! :) - The Team at Austin Subaru

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