Austin Subaru - Service Center
Austin, TX
679 Reviews of Austin Subaru - Service Center
Easy, quick, friendly.I arrived without an appt. I tried to make one online but the web page indicated no appts available for 60 days, which surprised me. Therefore, I was unable to get my sunroof fixed as to make one online but the web page indicated no appts available for 60 days, which surprised me. Therefore, I was unable to get my sunroof fixed as I was told that required an appt More
Susan and Kevin are amazing! Kevin has excellent communication skills and a deep knowledge of Subarus. I really appreciate having him as my service tech and totally trust his guidance. This visit, h communication skills and a deep knowledge of Subarus. I really appreciate having him as my service tech and totally trust his guidance. This visit, he tag-teamed to Susan to make sure my concerns were addressed, and I was blown away by Susan's wealth of knowledge and experience, her ability to communicate those skills, and how she went above and beyond to make sure I got the best car care possible. They are both truly amazing employees! More
From the time I drove into the service bay until I left, it was an excellent customer experience. Zach Danvers was professional, knowledgeable, friendly, and helpful. My expectations were set and met with it was an excellent customer experience. Zach Danvers was professional, knowledgeable, friendly, and helpful. My expectations were set and met with questions answered. More
Every aspect of my experience was first rate. Excellent workmanship from the technicians and clear, informative communication from all employees. workmanship from the technicians and clear, informative communication from all employees. More
I went in for an oil change and inspection. The waiting area was busy but the cafe and snacks help lessen the boredom of having to wait. It was a busy day and Marco was apologetic when I had to ask for an area was busy but the cafe and snacks help lessen the boredom of having to wait. It was a busy day and Marco was apologetic when I had to ask for an update, but everything was completed correctly and as swiftly as possible. More
Great customer service, great at giving me updates and guiding me through work that needed doing. Even found me a slot at the weekend to get work completed. guiding me through work that needed doing. Even found me a slot at the weekend to get work completed. More