Austin Subaru - Service Center

First time visiting this location for recall service on daughters car. Process was extremely straightforward. Staff were helpful, courteous and on time. daughters car. Process was extremely straightforward. Staff were helpful, courteous and on time. More

My car was ready much sooner than expected and love having all the snack and drink choices. Heather came to update me several times which was nice. having all the snack and drink choices. Heather came to update me several times which was nice. More

I have always had excellent results using the Express Service Option. The service has been prompt. The service staff has always been very courteous and helpful. Service Option. The service has been prompt. The service staff has always been very courteous and helpful. More

Christian was very responsive and attentive to my needs during the visit. I appreciated his level of customer service and completing the work the same day. during the visit. I appreciated his level of customer service and completing the work the same day. More

Austin Subaru and their representative Deion Williams helped make my service experience go smooth. I have all the confidence that everything on my car was taken care of. Everyone at the dealership that I helped make my service experience go smooth. I have all the confidence that everything on my car was taken care of. Everyone at the dealership that I interacted with was professional and courteous. Thanks for all the help. Danny Eisenhauer More

Another pleasant and satisfying visit to Austin Subaru. Aaron kept me apprised of aervice progress and coffee from the cafe added to the pleasantness of my time waiting. Aaron kept me apprised of aervice progress and coffee from the cafe added to the pleasantness of my time waiting. More

Very well run operation, good information going in, courteous and timely service and a pleasant waiting environment during the service. The advisor sorted out a question about an obscure configuration courteous and timely service and a pleasant waiting environment during the service. The advisor sorted out a question about an obscure configuration function I'd been able to do for myself and that fixed the one issue I thought was a mechanical problem. I've owned a lot of cars in my more than 50 years as a driver and this was the best service experience I've had. More

Requiring a minimum number of words precludes many from providing feedback on services which require no real explanation. This practice should be avoided if you really want feedback providing feedback on services which require no real explanation. This practice should be avoided if you really want feedback More

The wait for completion of the fix was long, but the service advisor D. Harris was exceptional. Harris was very friendly, good and timely communication service advisor D. Harris was exceptional. Harris was very friendly, good and timely communication More

Susan was very caring and wanted us to be informed More