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Austin Subaru - Service Center

Austin, TX

5.0
679 Reviews

679 Reviews of Austin Subaru - Service Center

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June 28, 2021

Very pleasant experience except for the long wait w/appointment. More

by vhh0109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2 young women at the coffee bar were very helpful, efficient, & pleasant., Rosa Gonzalez
June 26, 2021

Kevin is awesome. He was great at getting us in and out very quickly. We look forward to coming back. More

by johnodell8929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Fischer
June 25, 2021

Will was great. He was super easy to work with and I will ask for him the next time I need service on my Suburu. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
June 19, 2021

Even though I screwed up the scheduling and arrived without an appointment, they fit me right in. The service was super, as usual! Thank you. More

by Outback
Recommend Dealer
Yes
Employees Worked With
Adam Crabb, David Cabrera, Abel Aguirre
June 19, 2021

Best Service Writer in Texas: Will Heller! Dogs it until it’s done right! Highly recommend the shop overall! Thanks for the service, Austin Subaru! More

by JCoover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
June 12, 2021

Fast, polite, efficient service! Used the ExpressLine for my first oil change. Couldn’t have been happier with the visit. The coffee bar is excellent, as well. Made the wait pleasant! More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
June 07, 2021

I had a battery emergency on Memorial day and wasn't able to show up until last minute. The staff was so amazing and friendly! They waited for me to make sure I could get service, and were extremely helpful More

by jamie_davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
June 05, 2021

One of the best experience I’ve had going to get my car serviced. Complimentary coffee from the bar and really spacious indoor and outdoor area. Susan and my service manager (Kevin?) were genuinely nice an More

by Adpoyao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin , Susan Moulton
May 27, 2021

Good visit except that the service department had run out of a part necessary for a recall. Although I must come in again for the work to be completed, my service coordinator, Kevin, assured me they could ta More

by Grace E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
May 21, 2021

Every one was attentive, pleasant, and very professional. Jack and Sterling informed us about the service ( it was our first): well explained. The waiting room was impecable: we saw staff disinfecting seats More

by avirrodriguez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Fischer
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