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Austin Subaru - Service Center

Austin, TX

5.0
679 Reviews

679 Reviews of Austin Subaru - Service Center

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September 27, 2020

Had a service visit for a recall and an 18K mile service. The process was flawless and everyone involved was top rate. Really liked Adam Crabb. More

by Cowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
September 22, 2020

Your service department is always helpful and friendly. I like the detailed invoice and suggestions for future service. Also thanks for the hand sanitizer and awesome snack bar! More

by mimismith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Sep 23, 2020 -

Austin Subaru responded

Mimi, thank you so much for the praise! We're happy to know that everything went smoothly and we appreciate you sharing. Looking forward to seeing you next time and wish you all the best. -The Team at Austin Subaru

September 18, 2020

Always friendly and helpful. Waiting area is comfortable. Sales and service folks are very knowledgeable They try to get me out of there as quickly as possible More

by Jan Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
September 13, 2020

Subaru Austin Always provides excellent service and yesterday was no exception! I had a battery that failed and was time for an oil change so they took care of both. More

by barbsergi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
September 08, 2020

Love this dealership! Between the excellent service department and the wonderful coffee, taking my car in for service is no longer a chore. The fact that they disinfected my interior post-service was More

by Bearcam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
September 03, 2020

Rosa did a great job keeping me informed on progress of the service; work was done quickly (and faster than expected). Sunrise tea was yummy ! More

by ashortstop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
September 01, 2020

Exceptional service as usual! Much praise to Alyson Underwood for her exceptional customer service!! Very professional and personal. Thank you and will continue using Subaru dealer for all my maintenan More

by Chuckn777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyson Underwood
August 27, 2020

Will is amazing!!!! He deserves a raise. 😀 He kept Will is amazing!!!! He deserves a raise. 😀 He kept me updated during each step of the process and was able to secure a loaner car for me More

by KMiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
August 25, 2020

My service consultant Rosa was doing a great job to keep me timely informed. She is very respectful and kind to me. I’m super satisfied with the experience. More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
August 17, 2020

Fantastic service. Friendly staff. Efficient. I went in for regular maintenance service on my outback. Rosa was a delight and kept me informed and provided the needed information. More

by tkrzeminski
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
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