Austin Subaru - Service Center

Great service! Susan made sure my Forester had the service it needed. Austin Subaru provided the Lyft ride there and back, so being without my car was painless. Susan made sure my Forester had the service it needed. Austin Subaru provided the Lyft ride there and back, so being without my car was painless. This service team is the reason I chose Austin Subaru. More

Great service and a great experience My service agent took care of everything. Loaner car was awesome and the work on my Forester was excellent. I would recommend this place to anyone wit My service agent took care of everything. Loaner car was awesome and the work on my Forester was excellent. I would recommend this place to anyone with a Subaru. More

Very efficient, plenty of space to wait helping to keep social distance, everything very clean. All the work was explained in detail before and after the service. Very friendly attitude. Definitely a great social distance, everything very clean. All the work was explained in detail before and after the service. Very friendly attitude. Definitely a great dealership to go to. More

Great service! Dundrae was very efficient, knowledgeable, and courteous. He took the time to answer and explain with slimplicity, all my concerns. He was very will Dundrae was very efficient, knowledgeable, and courteous. He took the time to answer and explain with slimplicity, all my concerns. He was very willing to help. More

Very considerate and friendly It took longer than I expected to replace the passenger air bag but then again I was comparing the time frame for air bags in my Ford Ranger. It must It took longer than I expected to replace the passenger air bag but then again I was comparing the time frame for air bags in my Ford Ranger. It must have been more complicated. A couple of other items I asked to have checked out were also taken care of, which I was thankful for. So, over all I was very pleased with the whole experience. Warren Bryant More

Great service and very helpful. My software was updated and I was still having issues later that day and my service manager was very responsive to text. All fixed, probably operator error but quite pleased and I was still having issues later that day and my service manager was very responsive to text. All fixed, probably operator error but quite pleased with the quality of service. Thanks Subaru! More

Quick service, great customer service I brought my 2014 Forester in for a recall service. The repair was done in about an hour - much faster than I expected. Joseph Martinez (my service I brought my 2014 Forester in for a recall service. The repair was done in about an hour - much faster than I expected. Joseph Martinez (my service advisor) was very friendly and helpful. After the work was done, my other car died in the parking lot (a Toyota my wife dropped me off with). Felt like the problem was a dead battery. Joseph took me to Parts to see if a Subaru battery could replace mine - but we couldn’t be sure. He also called a service mechanic to take a quick look and try to jump-start the car. That didn’t work (the battery was shot), but I appreciated their willingness to help. Joseph assured me it’d be OK to leave my car in the parking lot overnight, if I needed to and that there is a Toyota dealer down the road if I needed to tow my car somewhere for repairs - that took a lot of pressure off me. In the end, I replaced the car battery myself and got my Toyota started and home that evening. Short of the story is that I really appreciated Joseph’s interest and helpfulness even though my problem wasn’t with my Subaru. I’ll remember his helpfulness for a long time. More

Service and Recall Service Prompt attention when I drove in. The service agent quickly saw to the paperwork, explained the nature of the recall, and promptly obtained the free Prompt attention when I drove in. The service agent quickly saw to the paperwork, explained the nature of the recall, and promptly obtained the free “loaner” for the two days they would be working on my car. More