Back

Austin Subaru - Service Center

Austin, TX

5.0
679 Reviews

679 Reviews of Austin Subaru - Service Center

Sort by
July 24, 2020

Routine Maintenance - but also a separate warranty issue Abel is always great, as is Subaru in general. I was just in for routine maintenance, but also had a tear in my seat leather. Abel let me know that More

by punkrockphil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Aguirre
July 21, 2020

Excellent service, much better than Subaru Georgetown I will taking my car to your dealer for future services. I appreciate the way that your dealer care for customers. Thank you. I love my Subaru, More

by inki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
July 19, 2020

D’undrea and the team took great care for our Forester! Even though there are other Subaru dealers closer to us, we prefer coming to Austin Subaru, because the people are friendlier and service is better! More

by sp227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D’undrea Harris
July 16, 2020

Quick and friendly service Excellent service: friendly, kept me informed re progress, and everyone was observing COVID-19 protocols. Pleasant wait in the Cafe and a chance to en More

by Gordo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
July 11, 2020

Took care of things just like they said. We needed a little routine maintenance plus some recall work. While it took a little longer than expected initially, everything was done well and we More

by rcrossno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
July 11, 2020

The Service was good, timely and with respect to customer's Mr. William Heller a very good service consultant who is very detailed oriented and explains every detail of what the service is and what you need in More

by Yusuf Ebrahim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
July 10, 2020

Zach Reid was very nice and communicated with me very well. My only issue was when I called and spoke to the receptionist, she hung up on me. More

by Sasmall20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Reid
Jul 13, 2020 -

Austin Subaru responded

We appreciate you visiting us! It makes us happy to know that Zach did an excellent job and we apologize for the misstep with the receptionist—we truly hope that it was an accident and unintentional. :) -The Team at Austin Subaru

July 08, 2020

Good service at a fair price I've always steered away from servicing my vehicles at dealerships as they are typically known to cost more than independent mechanics, this visit see More

by MattG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
July 06, 2020

With all the rain last week I noticed my wiper blades were torn up pretty bad. Brought my vehicle in and Will H. got me in and out, taken care of quick and professionally. Always been happy with the serv More

by ChrisVernon
Recommend Dealer
Yes
Employees Worked With
William Heller
July 03, 2020

Great and thorough service Joseph was great and squeezed us in quickly as we were anxious about the outcome of our car and we had a trip planned the next day. He quickly remedie More

by cbark16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
...
31
...