Austin Subaru - Service Center

Very clean facility and friendly staff. Kept me up to date all day on the status of my service. I had multiple ways to contact the team which was nice. Zach even responded to my question after he was alr date all day on the status of my service. I had multiple ways to contact the team which was nice. Zach even responded to my question after he was already off the clock! More

Service advisor is always helpful and you provide a nice place to work while waiting. Overall a great experience as usual. Looking forward to service is never fun, but you make it easier! place to work while waiting. Overall a great experience as usual. Looking forward to service is never fun, but you make it easier! More

Friendly and helpful service. This is the best service I’ve ever had. And during a pandemic! I observed constant cleaning of surfaces in the spacious waiting room. My service technician was superb. And I I’ve ever had. And during a pandemic! I observed constant cleaning of surfaces in the spacious waiting room. My service technician was superb. And I alway get a coupon for a free car wash to use at a time of my choosing. Kudos. More

I don’t like having to write a review in order to be able to submit the rest of my response. Please stop requiring this. to submit the rest of my response. Please stop requiring this. More

It’s always a pleasure to take my car to the Subaru dealership, especially after having other cars and taking them to other dealerships. I had a rental waiting for me and when my service was done, the dealership, especially after having other cars and taking them to other dealerships. I had a rental waiting for me and when my service was done, the dealership delivered my vehicle to my door and took the rental. Everything was very clean and all staff I interacted with wore masks. My car was sanitized once delivered to my door. I highly recommend. More

Rave reviews for service advisor & Free Pick-up and Delivery I have nothing but rave reviews for Susan Moulton, my service adviser for this visit, and really hope she'll work with me in the future when I bring i I have nothing but rave reviews for Susan Moulton, my service adviser for this visit, and really hope she'll work with me in the future when I bring in my car for servicing! Kudos to Austin Subaru as well for offering Free Pick-Up and Delivery during the current pandemic! I've been sheltering in place at home since mid-March, and there was no way I could have driven my car to and from the dealership for extremely necessary servicing! I had serious problems with the air conditioning in the car, and they also discovered a bubble in one of my tires, which they fixed right away. I thought Marco the driver was very patient and professional, and I appreciated his wearing a mask and sanitizing the car before getting into the car and after returning it to me.. More

I am always happy and pleased with everybody and everything at Subaru! Very friendly and helpful! I truly appreciate being one of your customers because you all go out of your way to make sure every everything at Subaru! Very friendly and helpful! I truly appreciate being one of your customers because you all go out of your way to make sure everything is ok with me and my car! I give all stars as always! I do not remember everyone else's name....all of them are excellent, too! More

Great Service Again I had a complicated repair issue which Austin Subaru and Subaru of America worked together on to get the work done at no cost, in addition to the reg I had a complicated repair issue which Austin Subaru and Subaru of America worked together on to get the work done at no cost, in addition to the regular maintenance I have done every several months. I was in and out more than an hour sooner than expected. Susan Moulton, whom I have worked with before, is outstanding. Kudos to all employees for using masks. More