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Austin Subaru - Service Center

Austin, TX

5.0
679 Reviews

679 Reviews of Austin Subaru - Service Center

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May 13, 2020

Waiting area spectacular spectacular Covid protocol excellent both in the waiting area and in the car. Very clean in waiting area. Appeared to be pet friendly which was a nice amenity. More

by Lola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Sanchez
May 15, 2020 -

Austin Subaru responded

Lola, we're taking every precaution to keep our employees and customers comfortable during this time—thanks for taking notice! We are indeed pet friendly and invite you to bring in your pet on your next trip, too. :) -The Team at Austin Subaru

May 09, 2020

Excellent Service This was the latest in a series of excellent experiences with Austin Subaru service appointments. From the time of my initial service call, to the in- More

by KAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Aguirre
May 15, 2020 -

Austin Subaru responded

Kam, we're thrilled to know that our team did an excellent job from start to finish! It's always our goal to deliver the best possible experiences and we appreciate you sharing. -The Team at Austin Subaru

April 30, 2020

Great service! Brought my Forester in for a couple of recall issues and the service was great. Drove in at my appointment time and was greeted right away. Got a loan More

by lgwell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I think the guys who checked me in and out were named Zach and Antonio.
May 01, 2020 -

Austin Subaru responded

We're grateful your support during these times! Delivering an experience that is safe but remains seamless has been our top priority lately and we appreciate you taking notice. See you next time! -The Team at Austin Subaru

April 25, 2020

Great Express Service Everyone was attentive to my concerns about my tires. Additionally, they addressed my apprehension about bringing my car in during the Coronavirus pan More

by lnorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
May 01, 2020 -

Austin Subaru responded

You couldn't be more correct and we appreciate you sharing! We are doing everything in our power to deliver an experience that is both safe and convenient for our guests. Thank you for the compliments and take care. -The Team at Austin Subaru

April 17, 2020

Excellent always! I LOVE this place! I have been coming here for years and am on my second Subaru :) They have such a great team and energy that I don't feel the need t More

by Baum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hummel, Jonathan Sosa, Abel Aguirre
Apr 17, 2020 -

Austin Subaru responded

Talk about a great review! It makes our day to know that we've consistently delivered an experience worth bragging about. Thank you so much for your continued support and we look forward to seeing you again next time. :) -The Team at Austin Subaru

April 05, 2020

The service was prompt. The people were courteous. The work was thorough. The waiting room was immaculate. I appreciate the express service and Sunday hours. Subaru, what’s not to like? More

by Charleetreanor
Recommend Dealer
Yes
Employees Worked With
Jesse York, Joseph Mendoza
Apr 07, 2020 -

Austin Subaru responded

Thanks so much for the review! We will continue to work hard to deliver an experience worth bragging about. -The Team at Austin Subaru

April 05, 2020

Service The service was fast and efficient. Everyone was courteous and friendly and mindful of the social distancing. Adam helped with securing an appointm More

by anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb, Joseph Mendoza
Apr 07, 2020 -

Austin Subaru responded

Thank you so much for the rating, Anita! It's fantastic you really enjoyed things at our place and we can't thank you enough for sharing. -The Team at Austin Subaru

March 31, 2020

fast efficient courteous service with loaner provided. Joseph Martinez best service advisor I have had in 55 years of owning and driving my mostly new dealer purchased vehicles. More

by John
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
Apr 01, 2020 -

Austin Subaru responded

Wow, John! Your words of encouragement make us feel proud of what we do and we want to thank you for sharing. Thank you so much for choosing us and we look forward to seeing you next time. -The Team at Austin Subaru

March 27, 2020

Airbag recall service I was able to get in for the Airbag recall service. Called about 9:00 am, and got an appointment at 10:30. I had a friend pick me up and the procedu More

by Jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dundrae Harris, Name unknown for intake personnel
Mar 30, 2020 -

Austin Subaru responded

Jeanne, we're happy to know that everything went smoothly! Thanks for sharing and we appreciate your support. -The Team at Austin Subaru

March 25, 2020

Everyone was conscientious and thoughtful in communicating with me and explaining what you found in the car inspection. And mindful of social distancing. Thank you for your help!!! More

by Linda Lange
Recommend Dealer
Yes
Employees Worked With
Antonio
Mar 26, 2020 -

Austin Subaru responded

Linda, we appreciate you choosing us! We're committed to serving the Austin community safely and appreciate you taking notice. -The Team at Austin Subaru

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