Austin Subaru - Service Center

Always great service.On time, friendly and accurate.The Always great service. On time, friendly and accurate. The coffee bar adds to the great environment and makes it more pleasant to wait. Thumbs up. Always great service. On time, friendly and accurate. The coffee bar adds to the great environment and makes it more pleasant to wait. Thumbs up. More

Very efficient, stayed in great communication throughout my visit, personable staff, nice amenities like coffee bar, taking extra safety precautions right now throughout the service area my visit, personable staff, nice amenities like coffee bar, taking extra safety precautions right now throughout the service area More

An ordinary oil change with some nice surprizes. My car (2017 Outback) needed an oil change. I typically take my car to a Jiffy Lube, but as I bought the car used from Austin Subaru, decided to tr My car (2017 Outback) needed an oil change. I typically take my car to a Jiffy Lube, but as I bought the car used from Austin Subaru, decided to try their express service for this service. Arrived about 8:30 am and was quickly handled by the service advisor. He also noticed that I had a tire low warning light on and after a quick diagnostic felt it was just a low tire pressure. I told him I'd already pumped one tire up to 30lbs to match the others and it didn't go off. He said that these tires should be pressurized to 35lbs each. Which was news to me. He said they'll check on that when they did a inspection (fluid levels, pressure, etc.) of the car before returning it to me. Left the car off and was told it should be ready in 90 minutes. The car was ready within about an hour (surprise 1). A nice case of under promising and over performing. The car didn't have a warning light for the tires anymore, so pressurizing the tires to 35lbs. did the trick. (surprise 2) Moreover, they inspection revealed a week battery. As I've only had the car about 6 months, a new batter was installed under warranty (surprise 3). So for the price of an oil change, avoided a possible repair problem and a battery replacement. Will I take it there again? I sure would! More

Service review Since I bought by vehicle last summer, I've consistently received great service--Joseph Martinez is a rock star and my go-to person for service questi Since I bought by vehicle last summer, I've consistently received great service--Joseph Martinez is a rock star and my go-to person for service questions regarding my car More

David was very helpful ,he was friendly and willing to help . I am very satisfied with the service done to my car and will definitely come back here. help . I am very satisfied with the service done to my car and will definitely come back here. More

Fast and convenient for service. Evaluation of problem area accurately. Will be scheduling follow up for repair. Good first experience with Subaru of Austin👍🏼 Tganks area accurately. Will be scheduling follow up for repair. Good first experience with Subaru of Austin👍🏼 Tganks More

Just old fashioned good service. Refreshing! All the service writers I dealt with at Austin Subaru are courteous and patient, in my experience, and I appreciate that. Service can be an expensive All the service writers I dealt with at Austin Subaru are courteous and patient, in my experience, and I appreciate that. Service can be an expensive proposition, but it helps when you know up front about what the cost is going to be, and -- so far -- Austin Subaru has been good about that. The waiting area is comfortable and device-friendly. In my case, my service was completed well ahead of the initial time estimate, so that's good too. All in all, a positive experience. More

Easy scheduling of a service appointment. Was greeted with a friendly service staff and met with my service advisor who explained the process and how long it would take. Received good communication and with a friendly service staff and met with my service advisor who explained the process and how long it would take. Received good communication and friendly service. Very pleased with my experience. More

30,000 mile checkup I have dealt with Abel for several of my visits. Everyone involved is friendly and professional. Excellent service in every area! This was my first Su I have dealt with Abel for several of my visits. Everyone involved is friendly and professional. Excellent service in every area! This was my first Subaru purchase and I will definitely come back. More

Love my service department. Professional, explains everything clearly Recalls were explained Joseph was awesome, it was done in the allotted time frame! Thank you so much everything clearly Recalls were explained Joseph was awesome, it was done in the allotted time frame! Thank you so much More