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Austin Subaru - Service Center
Austin, TX
679 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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679 Reviews of Austin Subaru - Service Center
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January 20, 2020
Always a positive experience to work with Susan and the work is always good quality. It’s a little spendy and a long drive from south central Austin, but we’re usually happy with the results work is always good quality. It’s a little spendy and a long drive from south central Austin, but we’re usually happy with the results More
by emelendez@gmail.com
Employees Worked With
Susan Moulton
January 15, 2020
Very fast! Very helpful and courteous staff! Clean service department. Great coffee bar with many drink options! I don’t remember the names of the staff in the service department I talked to, but I go service department. Great coffee bar with many drink options! I don’t remember the names of the staff in the service department I talked to, but I got a chance to talk to my sales person Alan Barron who was extremely helpful More
by Tore
Employees Worked With
Alan Barron
January 13, 2020
Sean was awesome and Josiah kept me entertained!!! I was so pleasantly surprised at the level of service I received from the first phone call to driving away. I'm SO HAPPY I made the Subaru choice!!! I was so pleasantly surprised at the level of service I received from the first phone call to driving away. I'm SO HAPPY I made the Subaru choice!!! More
by Starnesie
Employees Worked With
Sean Schaefers, Josiah Bobbitt
January 13, 2020
18,000 mile service plus some Went in for the 18,000 mile service on my Outback and also got an update to navigation system and an alignment. Everything about dealing with Austin Went in for the 18,000 mile service on my Outback and also got an update to navigation system and an alignment. Everything about dealing with Austin Subaru from buying the car to having it serviced has been great! Abel is always very easy to work with, thank you! More
by sbeard4518
Employees Worked With
Abel Aguirre
January 13, 2020
Joseph was extremely professional and patient guiding me thru the oil consumption process, explaining the steps, and providing the piston head and ring sample. Great job thru a long process! Thank you! thru the oil consumption process, explaining the steps, and providing the piston head and ring sample. Great job thru a long process! Thank you! More
by David R.
Employees Worked With
Joseph Martinez
January 11, 2020
Quick Fix Great facility, excellent customer relations, and fast service. We needed service on a recall, and Austin Subaru took care of it for us! Thank you! Great facility, excellent customer relations, and fast service. We needed service on a recall, and Austin Subaru took care of it for us! Thank you! More
by tcnpete
Employees Worked With
Abel Aguirre
January 09, 2020
Adam was superb as always! I scheduled my appointment on the phone with him. At my appointment he was ready and on top of everything. I was very happy with my experience. the phone with him. At my appointment he was ready and on top of everything. I was very happy with my experience. More
by lisashields
Employees Worked With
Adam Crabb
January 06, 2020
Friendly and Flexible Service I recently had to have some repairs done to my older Subaru (which my daughter is getting) while at the same time purchasing a new Subaru. Although t I recently had to have some repairs done to my older Subaru (which my daughter is getting) while at the same time purchasing a new Subaru. Although there were many moving parts (and this was during the holiday season), the timing of everything worked perfectly! Everybody I worked with at this dealership was so easy to work with!! I would definitely recommend this dealership...And I love the waiting area!! More
by alexandra.e.vandenberg
Employees Worked With
Edwin Martinez, Joseph Martinez, Charles Otte Jr.
December 29, 2019
Awesome service. Goodwill policy was a savior for us. Communication has always been excellent. Waiting area is relaxing and welcoming. Snacks and drinks are a plus. Communication has always been excellent. Waiting area is relaxing and welcoming. Snacks and drinks are a plus. More
by luzdarym
Employees Worked With
Danny Sosa, Jonathan Sosa
December 27, 2019
Fast and Friendly Even though they were busy the work was done quickly. My service advisor kept me up to date on what was going on and the waiting area is a nice place Even though they were busy the work was done quickly. My service advisor kept me up to date on what was going on and the waiting area is a nice place to wait. More
by gdbjr
Employees Worked With
David Parga
