Austin Subaru - Service Center

Best experience from customer service to actual repair of my vehicle. Highly recommend Austin Subaru. my vehicle. Highly recommend Austin Subaru. More

The greatest customer service I have ever received. The service advisors are truly top notch quality. The service advisors are truly top notch quality. More

Service is terrible. They have not touched my car for 5 weeks. It’s still sitting in the parking lot They have not touched my car for 5 weeks. It’s still sitting in the parking lot More

I had an excellent experience with the service department. Love the video of the multipoint inspection! My service advisor was very helpful, explaining everything to me and making recommendation department. Love the video of the multipoint inspection! My service advisor was very helpful, explaining everything to me and making recommendations. More

Great service. Just realized that they also provide a short video showing the checking process. Arrange the rental car nicely. Just realized that they also provide a short video showing the checking process. Arrange the rental car nicely. More

I love the people at Austin Subaru, both sales and service. They are gracious and efficient in all departments, really appearing to care that my experience is a positive one. I drive an hour to Austi service. They are gracious and efficient in all departments, really appearing to care that my experience is a positive one. I drive an hour to Austin to get their outstanding service after a stellar sales experience with Ethan Haycock. This long drive is not easy for me, a 78 year old woman, but it is worth it because of the confidence I feel that everything will be done correctly!! More

They are really competent and make time for me to get my car fixed as early as I needed it. They are friendly and wonderful to work with. car fixed as early as I needed it. They are friendly and wonderful to work with. More

My service advisor, Adriana Orozco, was super attentive and very responsive to all my questions and concerns. She was resourceful in addressing my repairs and flexible with drop-off and pick-up. It was ref and very responsive to all my questions and concerns. She was resourceful in addressing my repairs and flexible with drop-off and pick-up. It was refreshing to have a service rep. that demonstrated exceptional customer service! Rating A++ !! The extra plus is for Christian who filled in when I arrived after Adriana's work schedule to pick-up car. More

I bought a Subaru several years ago because I really liked the car. I've taken the car exclusively to the dealership for service since I purchased. I have never had a bad experience. The intake folks liked the car. I've taken the car exclusively to the dealership for service since I purchased. I have never had a bad experience. The intake folks are pleasant and helpful. The service is always done properly. The waiting area is a like a coffee shop. The whole experience is great. More

Hooray! Outstanding service! Professional and helpful staff! Thank you so much for all you do! Outstanding service! Professional and helpful staff! Thank you so much for all you do! More