Austin Subaru - Service Center

The BEST Although it is SO much larger now than when I first started going to Austin Subaru over 20 years ago, it has gotten even better! I can't begin to i Although it is SO much larger now than when I first started going to Austin Subaru over 20 years ago, it has gotten even better! I can't begin to imagine how you guys put all the pieces together to make going up there an easy experience! The service writers, especially Adam Crabb are nothing short of top notch! Twelve stars in a 10 star system I would give them! To that we now have not only excellent coffee individually made, but a new Subaru to drive while our car is in the shop. It doesn't get any better and it's part of why I'm driving my 4th Subaru and happily call myself a Subaholic :) More

60 K Mile Outback service From the moment I pull into the service bay I know I can count on efficient and courteous service support. Abel Aguirre is an excellent communicator, From the moment I pull into the service bay I know I can count on efficient and courteous service support. Abel Aguirre is an excellent communicator, he explained all that would be done and the time line for the repairs. He called me as he said he would at 4 to give me an update and let me know when the car would be ready. The loaner was clean and ran great, it was very helpful to have a car for the day and made a big difference in my ability to get the work done, while still being able to do my job. More

CONTINUOUS COMMUNICATION My car is my office, my way of making money. I have a 2019 STI with 40k miles already on there. When my car was out of service Joseph never asked if I My car is my office, my way of making money. I have a 2019 STI with 40k miles already on there. When my car was out of service Joseph never asked if I had appointment, never said we will get it in when we have a spot. He took it upon himself to make sure I had a quick answer with in the day, never BS me and was very honest. Kept me informed daily and when parts came in. Not once did I have to chase after him for information. My car was in the shop for about a month but Joseph made sure it was done right form me and I am more then happy with the results More

Best dealer service Service on my Subaru is top shelf at Austin Subaru. Been servicing mine there over 10 years. First an outback and now a legacy. Thank You!! Service on my Subaru is top shelf at Austin Subaru. Been servicing mine there over 10 years. First an outback and now a legacy. Thank You!! More

Quality service from quality people Fast, friendly, and top notch service. I can always trust the people at Austin Subaru to make sure all my vehicle needs are taken care of. Fast, friendly, and top notch service. I can always trust the people at Austin Subaru to make sure all my vehicle needs are taken care of. More

Prompt. Polite. Efficient. Dependable service, courteous staff, good timing, minimal wait, comfortable and clean waiting room with refreshment. Drive in service, easy. Worth th Dependable service, courteous staff, good timing, minimal wait, comfortable and clean waiting room with refreshment. Drive in service, easy. Worth the drive from dripping springs. More

Oil Change I scheduled an appointment online, it was easy and convenient. My overall experience during the appointment was a breeze, all of the employees were so I scheduled an appointment online, it was easy and convenient. My overall experience during the appointment was a breeze, all of the employees were so nice and attentive. Would highly recommend! More

Drop In Service Visit Had a few minutes and was close to the dealership late afternoon. As my regular service visit was due, I stopped in about 4 PM, but had a short time Had a few minutes and was close to the dealership late afternoon. As my regular service visit was due, I stopped in about 4 PM, but had a short time window owing to a 5 PM appointment. The technician came back to me and said it was likely to take about an hour and a half, but I OK'd the work and asked if they'd be able to hurry it up. He said they would try to accommodate my schedule. I was very pleased when the work was completed and the car returned to me at 4:45, allowing me to be on time for my 5 PM appointment. Great job! More

It is a pleasure to come to Austin Subaru for service . My service rep makes sure I am comfortable and well informed and the waiting area is super comfy. . My service rep makes sure I am comfortable and well informed and the waiting area is super comfy. More