Austin Subaru - Service Center

Fast same day service for brakes & tires, with an alignment, I made an appointment on Monday to drop off our vehicle on Wednesday at 11:30. Came in around 11;45, dropped off our Outback, talked to Joseph about I made an appointment on Monday to drop off our vehicle on Wednesday at 11:30. Came in around 11;45, dropped off our Outback, talked to Joseph about the vehicle for bit, got a complimentary Lyft to work in West Lake Hills. Around 12:30 received status update text from Joseph saying my vehicle was in the service bay, followed with a phone call to explain what all was needed at this time, and explained why. Around 4 hours later I received another text message from Joseph saying our vehicle was ready and if I was ready for a Lyft back to the dealership now. Same day service for brakes & tires, with an alignment, oil change and inspection on the side! I made sure to hook it up at the cafe with a complimentary snack and a tasty beverage as well. Always great service. More

The Service was good, timely and with respect to customer's You, Subaru of Austin have one of the best Service Consultant in Will Heller. I had come in for a Oil Change and State Inspection on my 2017 Subaru Ou You, Subaru of Austin have one of the best Service Consultant in Will Heller. I had come in for a Oil Change and State Inspection on my 2017 Subaru Outback on 7/20/19 he took care of all the things necessary for this service. Then that same day my had a problem with her Blue Tooth on her 2017 Impreza Will helped her to get the blue tooth connected. Thanks Will. Yusuf Ebrahim More

Repairs Christian was very helpful in coordinating the repairs to my 2014 Subaru Outback. I will definitely contact him in the future for any additional repa Christian was very helpful in coordinating the repairs to my 2014 Subaru Outback. I will definitely contact him in the future for any additional repairs. More

Friendly service, great waiting area John was the best! Quick, friendly service. Car AND customers were promptly attended to. Liked all the extras, like the coffee bar and the free car John was the best! Quick, friendly service. Car AND customers were promptly attended to. Liked all the extras, like the coffee bar and the free car wash--AND the tip on where to go for breakfast locally before we returned to our part of town. More

Great Job! I took the car in at first and the issue wasn’t resolved, but then after returning the next day with it, everything was found and taken care of. Josep I took the car in at first and the issue wasn’t resolved, but then after returning the next day with it, everything was found and taken care of. Joseph is a great service advisor who went the extra mile to help out on his day off. More

Great service Jonathan "Sammy" Sosa was terrific. He succinctly explained the recall work in language I could understand. I appreciate the emails documenting when s Jonathan "Sammy" Sosa was terrific. He succinctly explained the recall work in language I could understand. I appreciate the emails documenting when service started and when my car was ready. The hospitality people were very friendly and ready to offer a variety of refreshments. The variety of televisions was also appreciated. When the women I sat next to wanted to watch the women's soccer game they were quick to change it. I don't know squat about car work but I know a great service operation when I see it. More