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Austin Subaru - Service Center
Austin, TX
679 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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679 Reviews of Austin Subaru - Service Center
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May 03, 2019
Good service that one would expect from Subaru The waiting area is pleasant with a complimentary coffee bar drinks and snacks. I had a desk area to plug in my laptop and do computer work while wai The waiting area is pleasant with a complimentary coffee bar drinks and snacks. I had a desk area to plug in my laptop and do computer work while waiting for my vehicle. The work took a few minutes longer than estimated, but everything was done well at a very reasonable price. More
by Gary Preuss
Employees Worked With
Abel Aguirre
May 02, 2019
excellent service Thank you for thorough explanations, friendly service and a quick turnaround. I much prefer taking my car to Subaru of Austin than anywhere else for Thank you for thorough explanations, friendly service and a quick turnaround. I much prefer taking my car to Subaru of Austin than anywhere else for service. More
by gigi
Employees Worked With
Adam Crabb, Craig Ritchie
April 29, 2019
Professional Service as always Oil light came on prematurely. Advisor suggested immediate attention and got me in within hours.. Fast Service and a great cup of coffee! Delighted Oil light came on prematurely. Advisor suggested immediate attention and got me in within hours.. Fast Service and a great cup of coffee! Delighted as always with Austin Subaru! More
by Leif
Employees Worked With
William Heller
April 25, 2019
Just enough I will continue to go to Austin Subaru but only because another is not closer. I think it is ridiculous that they do not wash your car after service o I will continue to go to Austin Subaru but only because another is not closer. I think it is ridiculous that they do not wash your car after service or at the very least sweep the front drivers side, but instead place a paper floor mat? Oh I know it is paraded as a "green" option. Georgetown has a portable unit. Instead they hand a you card for a car wash that requires another stop out of my way to use, I just eventually chunk them. A token not appreciated. More
by Julie Martenson
Employees Worked With
I just checked one, the person I worked with is not listed. I did not work with Abel, Abel Aguirre
March 27, 2019
Excellent customer service! Joseph at Austin Subaru went above and beyond my expectations which are already high. Thank you and I will always keep coming back with employees like Joseph at Austin Subaru went above and beyond my expectations which are already high. Thank you and I will always keep coming back with employees like that! More
by Iretex
Employees Worked With
Joseph Mendoza
March 14, 2019
The usual great experience What's not to like? Quick, friendly, and efficient check-in; comfortable relaxed wait in the reception area while sipping on a free coffee and munchin What's not to like? Quick, friendly, and efficient check-in; comfortable relaxed wait in the reception area while sipping on a free coffee and munching a snack or two; easy check-out with all services and recommendations explained. More
by Gordo
Employees Worked With
John Rivera
March 13, 2019
Abel Aguirre, he's the BEST! Mr. Aguirre had a great personality for the first hello! He was thorough, attentive, and professional. Mr. Aguirre kept me informed about my car's p Mr. Aguirre had a great personality for the first hello! He was thorough, attentive, and professional. Mr. Aguirre kept me informed about my car's progress for the two recalls, oil change and tire rotation. I had an issue with the radio and PSI gauge on the dash on my way home. He followed up immediately with an email and phone call. There was no need to bring the car back in. I am glad Mr. Aguirre is my Service Advisor. More
by Always a SUBARU
Employees Worked With
Abel Aguirre
March 11, 2019
Fast and efficient Had a double espresso while waiting for routine six month service. Fast efficient service. Great service experiences with this dealership. No problem Had a double espresso while waiting for routine six month service. Fast efficient service. Great service experiences with this dealership. No problems. Great car too -- Outback. More
by Bruce
Employees Worked With
Joseph Martinez
March 10, 2019
Great dealership Living in the DALLAS / Fort Worth area all of my life and dealing with Sewell Lexus, I was concerned that I would never find another dealership that m Living in the DALLAS / Fort Worth area all of my life and dealing with Sewell Lexus, I was concerned that I would never find another dealership that measured up to Sewell’s lofty standard, after we moved to the Austin area I was wrong. Subaru of Austin is terrific and more than measures up to my previous dealership in Fort Worth They are, customer focused, attentive and don’t mind if we bring our dog while we wait on service. What more could you ask for The coffee bar and snacks aren’t too bad, either Thumbs up! More
by Tired170
Employees Worked With
William Heller
February 14, 2019
Oil Change, tire rotation, inspection Excellent service, dealership provided a very comfortable space to wait in while the service was being completed, all the people I've dealt with over Excellent service, dealership provided a very comfortable space to wait in while the service was being completed, all the people I've dealt with over the past four years have been friendly. More
by smj
Employees Worked With
Joseph Mendoza
