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Austin Subaru - Service Center
Austin, TX
679 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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679 Reviews of Austin Subaru - Service Center
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December 30, 2018
Cross service Came early hoping to beat the early rush. Was greeted bybprofrsdional staff and went and got a cup of coffee. 6,000 mile service was completed in unde Came early hoping to beat the early rush. Was greeted bybprofrsdional staff and went and got a cup of coffee. 6,000 mile service was completed in under 30 minutes. Thank you for great service! More
by Kkrew
Employees Worked With
Can not remember
December 28, 2018
Quick troubleshooting The engine was running rough after a fender-bender. The service team quickly determined the cause, got the right part in, and solved the problem. The engine was running rough after a fender-bender. The service team quickly determined the cause, got the right part in, and solved the problem. More
by charlessmaistrla
Employees Worked With
William Heller
December 27, 2018
Very helpful, great customer service, definitely coming back Went above and beyond to make things work, great customer service. Best Subaru in the area by far, definitely willing to drive the extra miles to come Went above and beyond to make things work, great customer service. Best Subaru in the area by far, definitely willing to drive the extra miles to come here instead. More
by lalo90
Employees Worked With
Joseph Martinez
December 13, 2018
Love going for service The service area has become my favorite coffee house. I look forward to going in. The service folks are great. The job was done sooner than expected. The service area has become my favorite coffee house. I look forward to going in. The service folks are great. The job was done sooner than expected. Very pleased. More
by Drt600
Employees Worked With
Abel Aguirre
December 11, 2018
Joseph at AUSTIN Subaru is amazing! From the initial service consultation to the end of our interaction, Joseph provided top-notch customer service. Professional, courteous, knowledgeab From the initial service consultation to the end of our interaction, Joseph provided top-notch customer service. Professional, courteous, knowledgeable are just a few words to describe Joseph! AUSTIN Subaru is hands down the best service department we’ve experienced. Better than Audi and Mercedes Benz. Keep up the great work! More
by Bobby
Employees Worked With
Joseph Martinez, Joseph Mendoza
December 05, 2018
Superb Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation. More
by matsaleh
Employees Worked With
Matthew Walker, Susan Moulton
December 02, 2018
Weird sound when I turned my car to the left Weird honking noise when I turned to the left and my instrument lights kept coming on. Susan talked me through all of the recommended work and was ver Weird honking noise when I turned to the left and my instrument lights kept coming on. Susan talked me through all of the recommended work and was very helpful. More
by Nikki1234
Employees Worked With
Susan Moulton
November 30, 2018
First service My first service as a Subaru owner could not have been any better. I was greeted quickly, service was explained thoroughly. I had decided to wait in My first service as a Subaru owner could not have been any better. I was greeted quickly, service was explained thoroughly. I had decided to wait in the lounge area and was pleasantly suprised that the service was completed earlier that quoted. Great Job! More
by Lease2
Employees Worked With
I cannot remember his name but he was a Saint's fan. Great guy, very personable.
November 29, 2018
Amazing!! Wonderful service from Christian and the team at Austin Subaru. I’m very impressed by the thoughtfulness and attention to detail. I’m so happy with my Wonderful service from Christian and the team at Austin Subaru. I’m very impressed by the thoughtfulness and attention to detail. I’m so happy with my experience and highly recommend them. More
by JustSamantha
Employees Worked With
Christian Perez
November 20, 2018
Awesome The level of service is impeccable. Joseph is very knowledgeable and professional. I know my car is in good hands with him and his team. And you sup The level of service is impeccable. Joseph is very knowledgeable and professional. I know my car is in good hands with him and his team. And you supply an Uber to pick me up. Great service. More
by Ricardo
Employees Worked With
Joseph Martinez
