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Austin Subaru - Service Center
Austin, TX
679 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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679 Reviews of Austin Subaru - Service Center
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June 26, 2018
Factory recall work Excellent service received on factory recall work. Excellent communication and excellent service and return of vehicle. Adam Crab communication was Excellent service received on factory recall work. Excellent communication and excellent service and return of vehicle. Adam Crab communication was excellent as was all aspects of work completed. More
by nadagrande
Employees Worked With
Adam Crabb
June 25, 2018
Oil change and inspection Everyone was courteous, and they finished my service extremely fast. I love the pride they take in treating customers well! They opened promptly at 7 Everyone was courteous, and they finished my service extremely fast. I love the pride they take in treating customers well! They opened promptly at 7:00 and I was done by 7:45 and on my way. :) More
by Foxy Subie Ruby
Employees Worked With
John Rivera
June 21, 2018
Very Satisfied with service All aspects of service experience was great. Christian very professional. Service timely, nice loaner car and everyone was very pleasant to work wit All aspects of service experience was great. Christian very professional. Service timely, nice loaner car and everyone was very pleasant to work with. Service department clearly run very well. More
by silly123
Employees Worked With
Christian Perez
June 18, 2018
Great customer service Awesome waiting area with fill coffee bar. I have not had a bad experience with any one in the service team. They are very focused on customer experie Awesome waiting area with fill coffee bar. I have not had a bad experience with any one in the service team. They are very focused on customer experience. More
by JamieK
Employees Worked With
Danny Sosa, Christian Perez
June 15, 2018
On time, friendly staff, nice lounge Service team was prompt, staff remembered me, perfect latte and dog biscuit! Employees seem to be happy in their workplace. So glad I bought at this d Service team was prompt, staff remembered me, perfect latte and dog biscuit! Employees seem to be happy in their workplace. So glad I bought at this dealership. More
by Tex 4
Employees Worked With
John Martinez, Masha Romanova, John Rivera
June 13, 2018
New cross trek - first service/oil change Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the car elsewhere. The purchase experience and the service experience were consistent in the fact they were both excellent. Love Subaru More
by Austingirl
Employees Worked With
John Rivera
June 09, 2018
First service experience Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership for purchase and maintenance. More
by cwilson10
Employees Worked With
Adam Crabb
June 07, 2018
Car Died but Hope was Reborn in a New Car! I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news was bad--it was going to be too expensive to fix, and I decided I needed a new car. Luckily, I bought that last car at Austin Subaru and my salesman was in. He showed me several options, including 2018 models that were well priced because the 2019 ones were out. After discussions with my financial guy, my salesman looked for older cars with few miles and we found the perfect one for me. Everyone was helpful, ready and willing to do anything I needed and it all worked out in the end. Love the car, love Austin Subaru. More
by Subaru Suzuke
Employees Worked With
Roger Matthews, Adam Massey, Morgan Roberts, Susan Moulton, Lucas Cortines
June 05, 2018
Prompt and courteous Called the dealer for an appointment and was in the next day. Stopped by and was out in 45 minutes so now my family is completely set for a cross coun Called the dealer for an appointment and was in the next day. Stopped by and was out in 45 minutes so now my family is completely set for a cross country road trip to visit schools! More
by C. Stephens
Employees Worked With
Sean Schaefers
May 23, 2018
Great service , took very good car of me as always. First choice when need any advice and/or work. Own three Subaru’s and usually get service done here. , took very good car of me as always. First choice when need any advice and/or work. Own three Subaru’s and usually get service done here. More
by Doug
Employees Worked With
William Heller, Salvador Jaimes
