Austin Subaru - Service Center

Fantastic! The express service team here is great! The guy who greeted me and took care of my paperwork was super friendly. My car got in quickly and was ready e The express service team here is great! The guy who greeted me and took care of my paperwork was super friendly. My car got in quickly and was ready earlier than they had promised. I'll be back for sure! More

Extra Special Susan was an exceptional help to me, very knowledgible and more of a friend to me than a desk worker. The facilities are very accommodating and lovel Susan was an exceptional help to me, very knowledgible and more of a friend to me than a desk worker. The facilities are very accommodating and lovely. It was an excellent experience. More

The Service was good, timely and with respect to customer's I had a good experience. They did the work that I was told in advance and no hidden surprises. I have no other concerns. Yusuf Ebrahim. I had a good experience. They did the work that I was told in advance and no hidden surprises. I have no other concerns. Yusuf Ebrahim. More

Preventive maintenance They did a great job replacing the timing belt, diagnosing and and fixing a sound that had been bothering me, and answering my questions about other r They did a great job replacing the timing belt, diagnosing and and fixing a sound that had been bothering me, and answering my questions about other recommended services in a low-pressure way. More

Amazing Service I came in with a reoccurring problem and had taken it to my local dealer to have fixed a few times. Adam was able to fix it and it's working great! I came in with a reoccurring problem and had taken it to my local dealer to have fixed a few times. Adam was able to fix it and it's working great! I highly recommend bringing your Subaru to Austin Subaru. More

Platinum Service The exceptional service I received from Austin Subaru reassured me once again that Subaru is a make I can trust. Thanks also for the great coffee and The exceptional service I received from Austin Subaru reassured me once again that Subaru is a make I can trust. Thanks also for the great coffee and car wash, and for supporting the environment and pets. More

Warranty Work Had issues with radio screen going blank or changing colors without any information displayed. Austin Subaru replaced the entire unit under warranty. Had issues with radio screen going blank or changing colors without any information displayed. Austin Subaru replaced the entire unit under warranty. My appointment was for an estimated 2 hours to complete the replacement, but I was finished and gone within 1.5 hours. I'm very pleased with the way the whole process worked. More

Excellent efficient service My car was due for its 6 month/6000 miles service check. I was able to make an appointment online at a time that was convenient for me. There was no w My car was due for its 6 month/6000 miles service check. I was able to make an appointment online at a time that was convenient for me. There was no wait to drop the car off at the appointed time and the service advisor was with me within minutes. He was attentive and thorough in asking questions and clarifying what was to be done and how long it would take. The waiting area is comfortable, peaceful and conducive to working - not to mention they have great complementary coffee. The service was completed well within the expected time. The entire experience was exceptional! More