Austin Subaru - Service Center

Organized, prompt service The new location has been a great asset to the dealership. The waiting area is convenient for getting work done while waiting. Staff is very courteo The new location has been a great asset to the dealership. The waiting area is convenient for getting work done while waiting. Staff is very courteous. More

Great service, very responsible! Quick work and very friendly. Was very satisfied with the work that I received. I will definitely come back for all things car-related in the future. Quick work and very friendly. Was very satisfied with the work that I received. I will definitely come back for all things car-related in the future. More

Welcoming atmosphere and outstanding courtesy Sophia was such an absolute delight, and Glenda is always so friendly and knowledgeable when I call in as well. Sean helped me as well on my prior vis Sophia was such an absolute delight, and Glenda is always so friendly and knowledgeable when I call in as well. Sean helped me as well on my prior visit but I am not sure that I submitted a survey so kudos to him for his amazing customer service! Love the service team, and my local Subaru dealership! Saved me so much time and money with their generosity. Y’all are amazing! More

Attentive I really appreciate the attention given to my needs by Christian on both occasions. Zero negativity towards him or the service guys. The initial gentl I really appreciate the attention given to my needs by Christian on both occasions. Zero negativity towards him or the service guys. The initial gentleman who helps log you in outside could definitely be a nicer, more welcoming person. Everyone else was kind and courteous making sure i was being taken care of. one HUGE negative for me, which knocked it down from 5 to 4 stars, they do not wash cars in an effort to "save water", yet they give a voucher to take it somewhere that apparently doesn't save water, a car wash. Really guys, you are causing water to be shed regardless lol More

Will... coming through again! Will and the rest of the service department knocked out my car Starlink issue. I been having issues with the whole system and went in to get it looked Will and the rest of the service department knocked out my car Starlink issue. I been having issues with the whole system and went in to get it looked at. Instead of beating around the bush, Will got right down to a solution and what the issue was with the radios. He got the software updated and had me out the door quickly. Everything has been perfect since going in. You guys have the best customer lounge I have ever been in by the way! More

Customer service If pricing and customer service matters to you, then this is the right place. There is always a personal touch and the sense of going above what is re If pricing and customer service matters to you, then this is the right place. There is always a personal touch and the sense of going above what is required More

Fast, friendly, personalized service. In and out within an hour for State Inspection, oil change, and general maintenance inspection. Fast, friendly, personalized service - thank you Craig In and out within an hour for State Inspection, oil change, and general maintenance inspection. Fast, friendly, personalized service - thank you Craig! Amazing comfortable and convenient waiting area. Very clean, wifi, power outlets, separate play area for kids with toys, etc. Coffee and snack bar with bartender. Love my Subaru, love this dealer. More

Thanks! Love the express option for simple oil change. The ease of drop off and friendliness of staff was great. The cafe is also a nice touch. Love the express option for simple oil change. The ease of drop off and friendliness of staff was great. The cafe is also a nice touch. More

Above and Beyond the Call of Duty William Heller goes out of his way to make sure that problems are resolved/ repaired in a timely manner. I didn't get the names of the people doing th William Heller goes out of his way to make sure that problems are resolved/ repaired in a timely manner. I didn't get the names of the people doing the work, but, I want to thank them, as well. More

Problem Solvers Went in for oil change and tire rotation but also had complaint about the eye-sight system. Come to find out if you have your wind shield tinted you Went in for oil change and tire rotation but also had complaint about the eye-sight system. Come to find out if you have your wind shield tinted you need to recalibrate the eye-sight! More