Austin Subaru - Service Center

Quality of Service My wife says you are great...You all were fast, efficient, and friendly! We will not hesitate to return for service as our vehicle needs it. My wife says you are great...You all were fast, efficient, and friendly! We will not hesitate to return for service as our vehicle needs it. More

Good, courteous, efficient service. Jonathan Sosa, my service advisor did a great job for me. The Mechanic also. Oil change and service was done on time and car was washed and looks gr Jonathan Sosa, my service advisor did a great job for me. The Mechanic also. Oil change and service was done on time and car was washed and looks great. The Uber shuttle service was also good and timely. More

Appreciate service adviser and interactions Jonathan Sosa was very helpful. He called me while work was being done to give me an update of the findings and made it easy for me to understand what Jonathan Sosa was very helpful. He called me while work was being done to give me an update of the findings and made it easy for me to understand what was needed. Appreciate his calm demeanor and willingness to help in all aspects of service. More

2017 Outback: Exploding Sunroof We purchased our new Outback during the Memorial Day weekend. We were so excited to finally drive a new vehicle (my Honda Accord in a 2004 and my husb We purchased our new Outback during the Memorial Day weekend. We were so excited to finally drive a new vehicle (my Honda Accord in a 2004 and my husband was driving a 2001 Dodge truck which was recently totaled after being hit by a deer!). We were driving around running errands when we heard a loud boom and our sunroof had exploded. When we took the vehicle to your facility Susan met us and put us at ease and took care of the paperwork. We were given a loaner (Crosstrek) to drive while the sunroof was being fixed. The Crosstrek was fun to drive and maybe someday we'll become a 2 Subaru family when it's time to retire the Honda. Susan was polite and professional and pleasant to work with....she provided exemplary service. More

Highest quality service Austin Subaru staff - everyone from initial check-in, to service personnel, to coffee service - were excellent in every way. They answered all our qu Austin Subaru staff - everyone from initial check-in, to service personnel, to coffee service - were excellent in every way. They answered all our questions, were clear and honest in their information, and were welcoming, professional, and friendly. We continue to recommend Austin Subaru to anyone who is interested. More

Very efficient Very busy was treated like VIP Got the job done quick but with quality. Coffee lounge is a nice touch. Will most definitely be back for my next main Very busy was treated like VIP Got the job done quick but with quality. Coffee lounge is a nice touch. Will most definitely be back for my next maintenance check More

Always a good experience The service was efficient, friendly and honest. Dealing with my Austin Subaru dealership is always a pleasure. I am a serial Subaru owner and have n The service was efficient, friendly and honest. Dealing with my Austin Subaru dealership is always a pleasure. I am a serial Subaru owner and have now bought three from this dealership. I recommend them highly. More

Small problem , quick service I had a small problem with some trim on my Subaru and did not have an appointment. So I called Will and even though it was the middle of the day and t I had a small problem with some trim on my Subaru and did not have an appointment. So I called Will and even though it was the middle of the day and the service bays were loaded he and Gus got me in and not only fixed my issue but did a check and found and fixed another minor issue. All this was done in what I would call short order and without disrupting other clients. Great customer service. Just for the record , if the service had been bad I would also have written a review. More