Austin Subaru - Service Center

Service Susan helped coordinate.a repair on my son's vehicle even though I don't live in Austin. She was extremely helpful and very responsive in her communi Susan helped coordinate.a repair on my son's vehicle even though I don't live in Austin. She was extremely helpful and very responsive in her communications back to me during the process. More

Needed Service Premium service at a premium price. Liked the choices of coffee. Seats were very comfortable. Wait was a reasonable amount of time. Have I reached t Premium service at a premium price. Liked the choices of coffee. Seats were very comfortable. Wait was a reasonable amount of time. Have I reached twenty ice words yet? Don't want me to be succinct apparently. More

multi point inspection before taking road trip Found a problem that will need to be addressed but ok to wait until after trip. Feel assured to take the care on the road now. Found a problem that will need to be addressed but ok to wait until after trip. Feel assured to take the care on the road now. More

excellent service from William William was very knowledgeable. Diagnosed the problem accurately, got it fixed, explained what was done, asked if I had questions, and sent me on myw William was very knowledgeable. Diagnosed the problem accurately, got it fixed, explained what was done, asked if I had questions, and sent me on myway with confidence that everything was done correctly. Good job, William! More

Diagnosed and fixed problem in shorter time than anticipated Good communication with Will, the service manager. He was professional and easy to work with. Since both the regular and gas-to-hybrid batteries faile Good communication with Will, the service manager. He was professional and easy to work with. Since both the regular and gas-to-hybrid batteries failed, they were replaced at no cost to me. More

Basic express service Dillon was my service agent and he kept me informed every step of the way. Everything was great. I have a new lease so it was my 6000 mile check up. T Dillon was my service agent and he kept me informed every step of the way. Everything was great. I have a new lease so it was my 6000 mile check up. Thank you Dillon! More

Great! Dylan's was my contact for service; first I telephoned for directions to Subaru and when I arrived, he recalled talking to me. The service was quick, Dylan's was my contact for service; first I telephoned for directions to Subaru and when I arrived, he recalled talking to me. The service was quick, prompt, professional and most polite. Options were fully and carefully explained. I'll be back in about 6,000 miles! Mary Ellen Keith More

Excellent customer service, always! No matter what needs I might have, whenever I take my Forester to Austin Subaru, I'm greeted with the best customer service reps. Excellent service, a No matter what needs I might have, whenever I take my Forester to Austin Subaru, I'm greeted with the best customer service reps. Excellent service, always! More

Austin Subaru is Thorough Zach Reid was my Service Consultant for my visit today. Very thorough and knowledgeable about the company and its cars. Professional attitude with al Zach Reid was my Service Consultant for my visit today. Very thorough and knowledgeable about the company and its cars. Professional attitude with all customer contact. More

Great service Our sales representative still communicates via email to check in even 2 1/2 years after our purchase. The service department is wonderful. They get m Our sales representative still communicates via email to check in even 2 1/2 years after our purchase. The service department is wonderful. They get me in and out as quickly as possible and explain in detail what was done to my car and any upcoming needed service. More