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Auto Class Direct

Plano, TX

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rated
14 Reviews

825 K. Ave.

Plano, TX

75074

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14 Reviews of Auto Class Direct

April 10, 2023

I went to try and purchase my first vehicle from Auto Class direct and was blown away by the Great experience I had. Not only was I able to get a vehicle, I got the the type of vehicle I wanted! Cesar ma More

by Jazston23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar
September 03, 2022

We got two vehicles from this dealership. Very nice and understanding people that will work with you. Thank you Ryan Tucker for being a great seller to us. He answered any questions we had ab More

by Courtneyboyd88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tucker, Alex Montes, Rome Colburn, Tracy Fernau
January 13, 2021

Count me among the list of dissatisfied customers. I should have known that purchasing a car "as is" is not a good decision. On the plus side, they replaced the driver's seat which was broken, but it t More

by J9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George and May, Alex Montes, Rome Colburn, Tracy Fernau
June 19, 2020

Auto class dealer made the situation right from my earlier review. I left a satisfied customer and Chad and team made me happy. I felt liked they cared More

by Dough
Recommend Dealer
Yes
Employees Worked With
Tracy Fernau
June 17, 2020

Try honesty and follow through Ryan. If you say you will call me 20 min when I am serious about buying please do that. Why would I have to call back? If you said submit an offer and then you will give me More

by Dough
Recommend Dealer
No
Employees Worked With
Ryan Tucker
October 30, 2019

Best car buying experience ever. Very helpful with our car buying experience. Not only did we get a great car,(Cadillac SRX) they were so helpful in explaining everything to us. Highl More

by Bailee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy, Michael Murphy
Oct 30, 2019 -

Auto Class Direct responded

Thank you for your kind words Bailee. We are happy to have you as an Auto Class Direct customer!

October 30, 2019

I had great painless easy experince and got a good quality car from them ..Tracy and Rodney helped me in every way possible i will go back again! More

by Cody0524
Recommend Dealer
Yes
Employees Worked With
Tracy , Rodney
Oct 30, 2019 -

Auto Class Direct responded

Thank you Cody for a great review. We are glad we could help you with your vehicle purchase.

October 30, 2019

Great Experience! The Auto Class Direct family has raised my expectations of the car buying experience! They are all so friendly and helpful! This is the second car I’v More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Montes, Rome Colburn, Tracy Fernau
October 28, 2019

Awesome dealership. Great selection to choose from. They do in house financing. Tucker was such a pleasant person to work with. I love my car. More

by Brittney
Recommend Dealer
Yes
Employees Worked With
Tucker , Michael Murphy
Oct 30, 2019 -

Auto Class Direct responded

Thank you Brittney for the positive review. We are glad to have you as a customer!

September 29, 2018

Buyers Beware Auto Class Direct is a very bad business! Auto Class Direct is classless and is not committed to customer service! Please, do not patronize Auto Cla More

by Bodog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trinidad, Brian, Tracy, Preston, Michael Murphy
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