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Auto Country

Abington, MA

4.9
1,467 Reviews
It is the mission of Auto Country after 25 years of continued service to our customers to provide the best quality used vehicles on the market at an affordable price. With honesty and integrity, our professional and knowledgeable staff ensures our customers find the vehicle that perfectly fits their needs while offering a welcoming, no pressure environment. Our goal is satisfaction in all areas of the car buying experience. We do not sell cars, we help people buy them.
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256 Brockton Ave

Abington, MA

02351

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Showing 1,467 reviews

September 26, 2012

First the sales part - not good. Was told many things by the sale person that were not true. Promised report - never received and was told after the fact that there is not a report avail, promised part - s More

by phg2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Gallagher
Dec 07, 2012 -

Auto Country responded

We did reach out to the client privately. It is disheartening to us that after all the work that Dwayne did to help with his car issues, he is still unsatisfied. We always release any and all reports to our clients when asked. If the gentleman is referring to an Auto Check report on the vehicle, we provide them for free on our website, as well as in every file folder for every vehicle. We also provide repair order reports for any client who is interested in seeing them on their vehicle. We are a small, family owned dealership that has been at the same location in Abington for 20 years. We have nothing to hide and always go above and beyond to do whatever we can for our clients to make the sales process as comfortable as possible. As I said in my private response, I apologize if our sales professional was ignoring you when you stepped into the dealership. We do appreciate constructive criticism and will see this review as an opportunity to be sure all of our sales people are acting professionally.

Dec 07, 2012 -

Auto Country responded

We did reach out to the client privately. It is disheartening to us that after all the work that Dwayne did to help with his car issues, he is still unsatisfied. We always release any and all reports to our clients when asked. If the gentleman is referring to an Auto Check report on the vehicle, we provide them for free on our website, as well as in every file folder for every vehicle. We also provide repair order reports for any client who is interested in seeing them on their vehicle. We are a small, family owned dealership that has been at the same location in Abington for 20 years. We have nothing to hide and always go above and beyond to do whatever we can for our clients to make the sales process as comfortable as possible. As I said in my private response, I apologize if our sales professional was ignoring you when you stepped into the dealership. We do appreciate constructive criticism and will see this review as an opportunity to be sure all of our sales people are acting professionally.

August 14, 2012

I would like to make it known that shortly after writing I would like to make it known that shortly after writing a negative review I was contacted by the management at Auto Country. I have to admit I was More

by Lemonhater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne, Dwayne Crosby
Dec 07, 2012 -

Auto Country responded

Thank you very much for your nice review. We are very grateful we were able to resolve these issues and thank you again!

June 17, 2012

I stopped into Auto Country while out looking for a used I stopped into Auto Country while out looking for a used SUV, salesman Bobby Baldi came out and was friendly and informative. When I didn't see the e More

by Shawn Saturno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Baldi
May 25, 2012

I needed help getting rid of my monthly payments and still have a nice vehicle to drive around in, and they did that for me. More

by jduquet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilly
May 16, 2012

I just recently purchased a car at auto country. This was my first time purchasing from a dealership and after hearing all the horror stories about dealerships and scams I was a complete skeptic! My boyfrien More

by melis101386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich, Dwayne, Dwayne Crosby
May 12, 2012

Gilly was great to deal with. He doesn't push you into anything you don't want. I got a great deal and would definately go back and deal with him again. More

by scottp1601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilly
May 11, 2012

What a great group of people! I have bought two vehicles from Auto Country now. The first time I came here I was in a horrible place with a vehicle that was xxxxxxx the money out of me. Auto Country found m More

by Jstreker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne and Gilly, Dwayne Crosby
April 22, 2012

I just bought a 1999 Dodge Dakota from Auto Country and I am thrilled with it. After visiting a number of other dealerships and and being dissapointed with the usual sales schemes, I was very pleased with ho More

by HenryCHEF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilly
April 09, 2012

This was my first experience in buying a car from a dealer so I wanted to look at several lots before making a decision. It was clear that Auto Country was the best dealer for me as they had the nicest More

by mattez911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilly, Dwayne, Dwayne Crosby
March 15, 2012

I bought a mini van from Auto Country ,7 years ago. My kids are getting older, so it was time to size down. I was there a few weeks ago and I got a Hyundia, I have to say it runs great. the More

by minny2122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rich V