Auto Country
Abington, MA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 3:00 PM
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First the sales part - not good. Was told many things by the sale person that were not true. Promised report - never received and was told after the fact that there is not a report avail, promised part - s the sale person that were not true. Promised report - never received and was told after the fact that there is not a report avail, promised part - still waiting 6 months later, ignored by this sales person when visiting for service. The good/bad news is that after 4 months car needed extensive work but was handled professionally by Dwayne in service. Overall car is not worth the money paid. More
I would like to make it known that shortly after writing I would like to make it known that shortly after writing a negative review I was contacted by the management at Auto Country. I have to admit I was I would like to make it known that shortly after writing a negative review I was contacted by the management at Auto Country. I have to admit I was shocked that I even got a phone call. But it did not end there, I was asked to bring my truck back to the dealer in order to show the staff exactly what the problems were. I did this and to my complete surprise, Dwayne asked if I was able to leave the truck with him for a few days because he was going to remedy the situation. I did just that, and three short days later I recieved a call, informing me that my truck was fixed and I could pick it up any time. I returned to the dealership and found that the staff had sent my truck to a third party repair shop and had all of the problems rectified. They had cut, welded, repaired and replaced sections of the frame, the rear suspension, and repaired the sheet metal in the truck bed... a job that without a doubt cost thousands of dollars. At the time these repairs were completed I was outside of my limited warranty, but when I asked Dwayne what I owed him, he answered "nothing" and simply requested that I make it known that Auto Country was eager to make a customer safe and happy with a vehicle they had sold. I have to say I was amazed, at the quality of service and genuine concern the staff afforded me once they were aware of my problem and dissatissfaction. I will leave you with this, you can be sure that you will receive a quality product and stellar service if you choose to do business with the folks at Auto Country. And if for any reason you are not satisfied you will not believe the lengths these people will go to in order to make you a satisfied customer. More
I stopped into Auto Country while out looking for a used I stopped into Auto Country while out looking for a used SUV, salesman Bobby Baldi came out and was friendly and informative. When I didn't see the e I stopped into Auto Country while out looking for a used SUV, salesman Bobby Baldi came out and was friendly and informative. When I didn't see the exact type of SUV I was looking for in my price range Bobby showed me a couple other SUV's and got me interested . He was very helpful and answered any questions I had and really worked hard to get me a teriffic deal for a great truck. I couldn't be happier with the professionalism & relaxed atmosphere, and thankful for the management for giving me a great deal. More
I just recently purchased a car at auto country. This was my first time purchasing from a dealership and after hearing all the horror stories about dealerships and scams I was a complete skeptic! My boyfrien my first time purchasing from a dealership and after hearing all the horror stories about dealerships and scams I was a complete skeptic! My boyfriend and I spent a good long stressful month car shopping at every used car dealership withing a 40 mile radius of us! As I was searching the internet I came across auto country's website and decided to go in and check them out. After all our experiences everywhere else it was pleasantly surprising to see cars that I was interested in with realistic prices and miles!! We were assisted by the salesman Rich who was very personable and was extremely helpful! (skeptic part of me knows that all salesman are this way) but even after the deal is done and Ive been back in a couple times he still still has my recommendations and has been nothing but pleasant to deal with. I met Dwayne in the financing process and was again surprised at the quality of service I received. Everything was easy, he was very helpful and patient. Now after all the papers were signed and I drove the car off the lot I was sure this is when the horror story was gonna begin and their true colors were gonna show as this is what i know happens with dealerships and salesman etc. But I am here to write a review as every issue, concern or question I have had since I purchased my car has been dealt with so pleasantly, understandingly, professionally and promptly. The used car business is a tough one and these guys have earned my recommendations! I am a very happy auto country customer so far and if for any reason I feel differently I will definitely update this review. But for right now Thank you Dwayne, Rich, and everyone else at auto country for making it a easy and pleasant process and for standing behind your vehicles! Melissa G. More
Gilly was great to deal with. He doesn't push you into anything you don't want. I got a great deal and would definately go back and deal with him again. anything you don't want. I got a great deal and would definately go back and deal with him again. More
What a great group of people! I have bought two vehicles from Auto Country now. The first time I came here I was in a horrible place with a vehicle that was xxxxxxx the money out of me. Auto Country found m from Auto Country now. The first time I came here I was in a horrible place with a vehicle that was xxxxxxx the money out of me. Auto Country found me a car within budget and found me a loan that was easily affordable despite my horrible credit problems. One and a half years later, I came back to Auto Country to get a vehicle I actually wanted. I found my Jeep Cherokee at Auto Country, which had less miles and was at least $1000 cheaper than any nearby dealerships. With my credit having increased from the last loan they found me, they found me an even better loan with much less interest. I am happy I came to Auto Country. I dealt with Gilly and Dwayne mostly, who are two very stand-up guys. However, the whole group of people that work here, from the finance manager to the mechanic, are all helpful and friendly men and women. I appreciate all the help and advice given to me from Auto Country. This is a very busy dealership with lots of sales and service being done simultaneously, yet everyone that works here still treats all their customers with dignity and respect. They make you feel like a real person instead of just a potential buyer. Keep up the good work my friends! I'll be back someday for my next vehicle. More
I just bought a 1999 Dodge Dakota from Auto Country and I am thrilled with it. After visiting a number of other dealerships and and being dissapointed with the usual sales schemes, I was very pleased with ho am thrilled with it. After visiting a number of other dealerships and and being dissapointed with the usual sales schemes, I was very pleased with how I was treated at Auto Country. Gilly served as my sales person and gave me a no hassle & no pressure experience. He never tried to sell me a more expensive car like the other dealerships. Dwayne took care of my financing and gave me options to choose from. I said I wanted a 3 year term and told him the monthly payment I was hopng for and he took care of it, when he offered a warranty I declined and he didn't try to sell me on it like the other dealships do. I'm sure I won't be in the market for a car for some time, but when I am, I'm going back to Auto Country. More
This was my first experience in buying a car from a dealer so I wanted to look at several lots before making a decision. It was clear that Auto Country was the best dealer for me as they had the nicest dealer so I wanted to look at several lots before making a decision. It was clear that Auto Country was the best dealer for me as they had the nicest cars of any dealers that were in my price range. Gilly was very helpful in selling me the car and I got a great deal on a Toyota. This was also my first time receiving a loan so I was worried my interest rate would be through the roof, but the staff worked well with me and got me a great deal with the bank as well. Auto Country also makes sure that all cars are running perfectly ans stand behind their cars once they are sold. This was a very good first experience buying from a car dealership. More
I bought a mini van from Auto Country ,7 years ago. My kids are getting older, so it was time to size down. I was there a few weeks ago and I got a Hyundia, I have to say it runs great. the kids are getting older, so it was time to size down. I was there a few weeks ago and I got a Hyundia, I have to say it runs great. the guys there were very nice and help me out with what I was looking for...Keep up the great work guys.. thank you Melinda Wombolt ( brockton) More