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Auto Market

501 N. Scottsdale Rd., Scottsdale, Arizona 85257
Sales: (480) 300-5500

Makes: Used Car Dealer
 
Excellent
95% Recommend

Overall Rating 4.7

22 Lifetime Reviews

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Auto Market
22 Lifetime Reviews
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Reason For Visit
Sales (Used)

"2006 Toyota Matrix"

Everyone was very pleasant, friendly and helpful when I went to go test drive the Toyota Matrix, which was the car I had my sights set on. When I came back the next day Ro was very helpful and patient with me and the fiasco of getting my insurance card to her. There was not gimmicks, no games, but most of all no hard selling, there was no pressure at all. Plus the 3 month/4500 mile warranty really helped seal the deal. I would recommend them to anyone.

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Ro


Reason For Visit
Sales (Used)

"Honest Dealership"

My name is Brian Jones ,and I recently purchased a BMW from this dealer, and my experience was stellar no games, no lies, no promises they couldn't keep. I have purchased a few vehicles over my lifetime, but what sets this dealership apart from the rest, is that they do exactly what every customer expects, that is tell the truth about the vehicle. The owner Steve, is very involved with his business not a sit at home type of owner, but very hands on that makes all the difference to a guy like me. The finance department ,which is headed up by Ro Garcia, she is very businesses savvy, and one classy lady who knows the finance game and gets it done. I would recommend this dealership to anyone looking for a luxury car at a good price we need more establishments like this that keep there word. Not just hyped up commercials with broken promises or more hassles then its worth, go down and check them out you will be satisfied indeed.

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Employees dealt with

Steve, Ro Garcia, Elizabeth


Reason For Visit
Sales (Used)

"Above and Beyond"

Victoria and Ro went through the ringer trying to get me into the car I had my sites set on. After several hours of trying to get the loan approved and looking at other possible options they even bought me lunch before we finally got me in the only car I really wanted that day. Very friendly and excellent service they really treat you like you're family here, If and when I decide to get another car I will come to them.

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Victoria, Ro


Reason For Visit
Sales (Used)

"2006 BMW 520i"

We went looking for a car at a different dealership and wasn't pleased with the condition of the cars or the pricing. We were driving by auto market and walked in just to see what they had and was very pleased with the very friendly and helpful staff. The cars were in much better condition then any other used dealer that we went to. We were just out looking today but Rocio gave us a price and financing that we could not refuse on a beautiful 2006 BMW 530i. Thank you so much!!!!!!

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Rocio Garcia


Reason For Visit
Sales (Used)

"WAY more than I expected!"

I want to give a review of my overall experience first, followed by examples because I have so many positive things to say about my buying experience at Auto Market AZ. This was easily the best car buying experience I have had. It was fast, efficient, stressless, hassle-free, and very positive. I would recommend them to anyone looking for a good deal on a used car as well as a great experience. When I first walked in, I expected to be greeted by a grubby sales force... nope! I was greeted by a nice secretary who actually informed me they don't have any "sales" people. I was skeptical, but she was right. Not once did I feel like I was negotiating or being "sold." I came in after finding the exact car I wanted online, for a price I was comfortable paying. Now, I highly expected to go in and find a constitution of fine print that raised the cost of the car for this reason or that. But no. The price I saw is the price I paid. No tricks, no pressure, no sweat. I was dumbfounded at how easy it was. They helped me through the process and were very straight forward about my loan. I was never in a room by myself while a discussion was taking place. No secrecy or conspiracy took place at Auto Market AZ. On the contrary, they were very respectful. As I sat down to do the paperwork someone had come in to buy the EXACT CAR I was filling out paperwork for. I wasn't sure what was going to take place. A shady dealer would have tried to play both of us to a higher price or used it for some type of leverage. Sadir was very professional about it and didn't cross any ethical lines. I was again impressed. As if ALL this wasn't enough, they came through again when the window motor went out shortly after my purchase. Steve said to come in and he"ll gladly take care of me. And he did. I love the BMW 530i I purchased from Auto Market AZ. It was below market value, in beautiful condition, and best of all was purchased stress free from great people! Thank you all for a great experience! Jason

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Employees dealt with

Victoria, Sadir, Steve


Reason For Visit
Sales (Used)

"Almost 100% satisfied!!"

When shopping for a car I came across Auto Market in Scottsdale. I sent my wife to look at and test drive the car the salesman she said was great friendly and upfront and she loved the car. I was working late so they stayed open late so that I could come and look at the car. We made the deal and the next day I made the purchase but the car had a small dent and some faded paint that they promised to fix, so they sent it to get fixed and i was told the next day to come pick it up. Me being anxious I asked what time I could pick the car up because I had to work that evening so they gave me a time and thats when I showed up, but there was no car yet! I had to wait 1 1/2 hours before it showed up but I wasn't upset, I know I shouldn't of rushed paint work. When I was leaving they said to bring it back for a full detail which I have not done yet but really needs to because when they painted these areas now there is a lot of spots where there is now paint over spray. So hopefully when I take it to them for the detail the overspray will come off and if it does then I will be 100% satisfied!

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Employees dealt with

Victoria


Reason For Visit
Sales (Used)

"Justin H"

Purchased 07 Volvo S60 Customer service was good. I ended up coming home in a car I never thought I would own. I didn't spend all day there like i have done at many other dealerships. The car I did purchase, did have some problems (window wasn't on track and few other issues) but the problem was resolved. I Called them and scheduled and day and time to bring the car back in and the issues were fixed. My only dislike was that the only gas that was in the car when purchased was what they had just put in for the test drive (3/8 full). Also when I dropped of the car for repairs there was 140 miles left in the tank and when I picked it up that evening there was 120 miles left in the tank. I would have at least liked to see the gas they used replaced. I happen to live on the other side of town and I had fill back up on the way home.

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Employees dealt with

2 young women, One was Blonde the other was Brunette.


Reason For Visit
Sales (Used)

"Families working with families "

I was in the market for a new ride. and couldn't help but notice the mustang they currently had in the lot. I felt welcome the first moment I walked through the doors. I wasn't attacked by some money hungry sales men trying to earn a paycheck. They simply asked me what vehicle I was interested in and handed me the keys so that I may take it for a test drive (I loved it). Once I returned to the lot, I was ready for the price/ payment battle to begin. I knew the moment I sat down that this wasn't your average car dealership. They really took the time to sit with me and get me into payments that I could afford. I highly recommend dealing with the staff at Auto Market. they wont let you down. Thank you again guys, I love the car.

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Employees dealt with

Steve


Reason For Visit
Sales (Used)

"BEST DEALS AND GREAT EXPERIENCE!"

I just bought a Volkswagen Jetta 2011 with auto market! And let me tell you I can't actually explain what great deals they give! I been wanting to go in to finance a car with them for so long but I just been working and actually didn't have the time to go. But now that I finally decided to go in and finance a car I am happy I waited because I got a nice brand new car for the best price. I also thank SUZANNE for helping me out and being so nice and giving me the best deal ever!!! I would TOTALLY recommend this dealership if your interested in getting a car!!

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SUZANNE


Reason For Visit
Sales (Used)

"Way Above and Beyond!"

My daughter is a first time car buyer. There are many challenges with getting financing and so forth for a first timer. Auto Market made the experience work for us and they did a great job! We had found my daughter's dream car on Craigslist listed at Auto Market. We went down to Scottsdale from our home 4 1/2 hours away not knowing what to expect. These folks went way above and beyond the call to make this experience a good one! There were challenges in getting financing for my daughter even though I had agreed to co-sign. The staff at Auto Market was determined to find a lender who would work for us. One of the ladies stayed long after hours working on it.I cannot say enough good things about Victoria, Ro, and Suzanne! Not only did they find someone who would finance us; they found a rate far better than anything we could have reasonably expected! The staff was bound and determined to help my daughter get into this car! This was Victoria's first time to take the lead in a sale. She was wonderful! We could not have asked for a better person to help us. If I ever need to look at getting another quality used vehicle again, I would not hesitate to use Auto Market again. They did not treat us like we were just customers; they demonstrated a genuine concern. If you are looking for an honest, reputable dealer, These folks are the real deal! Thanks!!

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Victoria, Ro, Suzanne
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