Hello. We recently purchased a vehicle from dealership auto show case of bel air md. Purchased for $35,000 and $3000 cash down. Vehicle broke down 1 day later. Dealer who sold us truck verbally stated we had 1000 mile/30 day warranty and have multiple witnesses but was sold to us as is so they made us tow the truck back to dealership and purchase a $1000 extended warranty (they told us they'd pay 1/2 which they did not) which they backdated so they wouldn't have to pay to replace the engine bc crank shaft broke. A $7000 refurbished engine was put in. Keep in mind it was dec 26th that they received the truck and did not begin working on it until end of January! The only reason they began working on it is bc I wrote a review and the general manager JD called me basically telling me I had to take the review down or they wouldn't work on it. I am a female by the way and he talked to me like a child. I finally got the phone number of the dealership mechanic who was very helpful and he stated the truck was in garage the next day. Well a month later and a bill of $2700 (which they agreed to pay half) was given to us. Well in the bill they charged us $461 for exhaust manifolds that were covered under the $1000 extended warranty we had to purchase. As soon as we got the truck home after almost 2.5 months of making payments and not being able to drive it, it had an antifreeze leak. Took it to local mechanic and stated a clamp rusted and broke, $85. Got it home and 1 day later diesel was leaking from fuel tank. Back to garage. $1180.00 later 2 hoses were replaced and was told rust was everywhere and get rid of it asap bc everything they touched fell apart! They also said one of the brand new head gaskets was leaking antifreeze already! Our mechanic said the "new" engine was put together poorly. The general manager JD is extremely rude l. Should've read reviews before purchasing . It's also been through inspection and marker lights out. We are still waiting for the plates from dealer as well and vehicle was purchased dec 23, 2015! Brian the mechanic we talked to was very helpful and I appreciate his help greatly, but overall the dealership sells pieces of crap. This truck is a gmc with duramax engine that had 76,000 miles on it. Being stuck on a major highway , pouring rain, Christmas Day with a toddler and being 5 months pregnant for 8 hours is not what we expected after purchasing a $35000 vehicle.
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