About AutoFair Honda
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, AutoFair Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
About AutoFair Honda
AutoFair Honda is a proud 9-time winner of the prestigious President's Award, including 2010. They have over 300 new and 100 preowned vehicles available, and because they are so large, their goal is always 100% credit approval. To reach them call (603)634-1095.
All Honda dealers purchase new Honda vehicles for the same amount from the factory. The higher volume dealers have the ability to sell for less. What separates this dealer from their competition is their dedication to customer service and honest pricing. They want to change your perspective on purchasing a vehicle. Having won the President's Award again last year, they can also give you the best deal. If you need further convincing, scroll down to read all of their raving reviews.
tedexx
5/14/2012 10:21:55 PM
Overall Score: 
5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Lena Groeneveld
My Review of AutoFair Honda:
I never expected a dealership could be that excellent...from the moment I walked in it was a great experiance..LENA was very knowledgeable ..freindly..and extremely helpful...and I got a better deal then all the other dealers I visited..I highly recommend AutoFair Honda
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Response from: AutoFair Honda
Added: 5/15/2012 11:26:33 AM
Dear Customer,
Thank you for your great review. Our goal is to provide to world class service to our customers, and we’re very lucky to have teammates like Lena who help us reach that goal every day. We appreciate your business and recommendation. Jason LaCroix, General Manager.
daniellepestka
5/14/2012 7:51:15 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Tae Kang
My Review of AutoFair Honda:
Tae Kang was the most helpful salesman I have ever had! He was so friendly and I could tell he actually cared about me. I will come back to this dealer for any of my needs and request Tae Kang absolutely!
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Response from: AutoFair Honda
Added: 5/15/2012 10:18:53 AM
Danielle,
Thank you for the nice review. I’m glad to hear you had a great experience buying your car with Tae and I’ll be sure to share your praises with him. Thank you again for your business and kind words. Jason LaCroix, General Manager.
Christopher42561
5/8/2012 9:38:50 AM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Tae Kang
My Review of AutoFair Honda:
I have purchased 5 Honda Civics over the years and each one has been through Auto Fair Honda a 2001, two 2004's and a 2007 now with Tae's help I own a 2012 beautiful car and I know that Tae did every thing to make buying the newest civic the best purchase yet, please tell Tae I said "ThankYou" for all his help and I will continue to tell every one that I know who is looking to buy a car to call Auto Fair Honda, best cars, best price and the best sales people, Tell Tae we'll see him again in about 3-5 years, Thanks for asking,
Christopher Caron
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Response from: AutoFair Honda
Added: 5/8/2012 2:25:43 PM
Christopher Christopher,
Thank you for the awesome review! Repeat and referral business are the best compliments a salesperson can receive and I’m glad to hear Tae earned both of them from you. We appreciate your continued loyalty and look forward to assisting you with your future vehicle needs. Jason LaCroix, General Manager
ajillson
5/7/2012 2:18:21 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Matt Barker,
Alison LaNeve,
Randy Sylvester
My Review of AutoFair Honda:
This is my second purchase at Auto Fair Honda, and the 5th Honda vehicle I have owned. What keeps me coming back to Auto Fair is the feeling of being part of the family. Everyone I have had the good fortune to work with have always been freindly, professional and attentive. In order to thrive, and survive in this economy, you have to provide the very best customer experience. Auto Fair Honda delivers on that each and every time.
My thanks to all!
Sincerely,
Amanda Jillson
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Response from: AutoFair Honda
Added: 5/7/2012 3:54:22 PM
Amanda,
Thank you for the great review! Our goal is to provide world class service to our customers and we’re lucky to have employees like Ali, Matt, and Randy who help us achieve that goal daily. Our success is based on business from repeat customers like yourself. We appreciate your loyalty and look forward to seeing you in the future. Jason LaCroix, General Manager
slazzar
5/3/2012 1:07:04 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Alison LaNeve
My Review of AutoFair Honda:
This is the second time we have purchased a vehicle from Alison and we will definitely recommend her to friends and family. She is energetic and does her best to meet the needs of the customer. She actually comes across as a real person as opposed to someone who is just trying to sell you a car/make some money!
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Response from: AutoFair Honda
Added: 5/3/2012 5:54:50 PM
Dear Customer,
Thank you for the nice review. It’s always nice to hear from another of Alison’s many happy customers. She goes out of her way to make sure that every one of her customers has an amazing experience. Thank you for your continued business and kinds words. Jason LaCroix, General Manager
bintrepid81
5/2/2012 2:25:31 PM
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Lisa Diggins
My Review of AutoFair Honda:
I have been bringing my car to Autofair for service because of the great customer service they have. Even when I initially ask for something to be done to the car they will tell me if I really need it or not where other places would just do it regardless. In cases where they say I need something done, they are not forceful about it and if I say no they leave it at that. Lisa on my most recent visit was very helpful and understanding to what I needed done and detailed everything up front for me so there was no surprises. I live in Nashua and drive the 20-25 minutes to Manchester to have my car taken care of by them and will continue to do so.
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Response from: AutoFair Honda
Added: 5/3/2012 12:05:07 PM
Dear Customer,
Thank you for the raving review! It’s nice to hear from one of another one of Lisa’s many happy customers. With so many options available; we greatly appreciate you choosing to let us help you with your service needs. I’ll be sure to share your praises with Lisa. Thank you again for your kind words. Jason LaCroix General Manager
anneandrews
5/1/2012 8:23:04 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Alison LaNeve
My Review of AutoFair Honda:
Ali made buying my Honda Civic a "fun" experience. She was nothing but professional. She could answer any questions I had on the Honda Civic and she came in on her day off to meet with me which I think says a lot. I've bought a lot of cars over the years and I'm going to say working with Ali and Autofair was the best experience I've had. I will definitely go back when the time comes to buy another Honda!
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Response from: AutoFair Honda
Added: 5/2/2012 9:03:01 AM
Dear Anne,
Thank you for the great review. It’s always nice to hear from another one of Ali’s happy customers. We realize that buying a vehicle can be stressful for some. We’ve worked at changing the way people buy vehicles, by making it a fun experience like you mentioned. I was happy to hear you found Ali here on Dealer Rater and it seems that your research paid off. Congratulation on your purchase and we look forward to meeting all of your automotive needs for years to come. Jason LaCroix, General Manager
seanhuard
4/27/2012 7:19:51 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Tae Kang
My Review of AutoFair Honda:
I have bought 5 cars in the last 13 years from the same guy always a great deal Tae always takes care of me and the dealership is great see them in 3 years for my next.
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Response from: AutoFair Honda
Added: 4/28/2012 11:34:29 AM
Dear Sean,
Thank you for your nice review. Tae’s been selling Honda’s for over 25 years and it’s great to hear from another one of his many happy repeat customers. We appreciate your business and look forward to seeing you in 3 years for your next car. Jason LaCroix, General Manager.
COLINJ
4/25/2012 3:11:11 PM
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Perry Cataldo,
Lisa Diggins
My Review of AutoFair Honda:
My wife and I went to Autofair Honda this morning because we smelled an odor coming from underneath our 2006 CRV. We recently had ALL fluids changed and new brakes installed. I thought the smell may have been waste oil burning off the undercarriage. We did not have an appointment but Randy Werner who we have known for years took the car in and about 1 hour later he came into the waiting room and gave us the good news that nothing was leaking. they even checked the brakes to make sure a break cylinder was not leaking. This is service at it's best. I have had Honda's for 20 years and had them all serviced at Nault's Honda and Autofair Honda. Autofair Honda and Randy along with Lisa Diggins are top shelf as well as the tech's. I would not buy or have my car serviced anywhere except Autogair.
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Response from: AutoFair Honda
Added: 4/25/2012 3:56:14 PM
Dear Colin,
Thank you for another great review! I’m glad to see you continue to have great experiences while visiting our store. We appreciate your continued loyalty as a customer and look forward to assisting you with your future vehicle needs. Jason LaCroix, General Manager
Lyss386
4/24/2012 8:16:14 PM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Matt Barker
My Review of AutoFair Honda:
I had a very positive experience purchasing my car at AutoFair Honda. Matt was a very friendly salesperson who thoroughly explained my options without making me feel pressured. Steve, a finance manager, found a generous payment plan that worked for my financial situation. Burton, a manager, checked in with me to make sure the process of purchasing my vehicle was going smoothly. It took me 3 days to decide on a car, and I felt all of the staff were extremely accommodating and patient. In the end, I comfortably and confidently purchased my ideal car. I would highly recommend this dealership and the employees that helped me.
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Response from: AutoFair Honda
Added: 4/25/2012 10:05:23 AM
Dear Customer, Thank you for the great review. Matt, Burton and Steve are great examples of how dedicated our team is to helping our customers find the perfect vehicle, while making sure that it is a smooth and comfortable process. I’m glad to hear we were able to help you with your new vehicle. I’ll be sure to share your praises with them; thank you again for your business and feedback. Jason LaCroix, General Manager