AutoFair Nissan of Stratham

I went to Auto Fair Nissan to purchase a new 2013 Rogue, and David as my salesman guided me in the right direction, he knew all the different models and features. He was very willing to have me test drive e and David as my salesman guided me in the right direction, he knew all the different models and features. He was very willing to have me test drive each one. David was extremely helpful and friendly. I defiantly would recommend asking for Dave when you go to Auto Fair Nissan of Stratham. You wont be disappointed!!! This was our second new car purchased from Auto Fair this year and we love the dealership. More

My husband and I purchased a used vehicle from Autofair. We were in a head on collision a few weeks ago and we knew what type of vehicle we wanted. Autofair had this vehicle on their lot and we took it for We were in a head on collision a few weeks ago and we knew what type of vehicle we wanted. Autofair had this vehicle on their lot and we took it for a test drive and loved it. We worked with Sanda Fortin as our salesperson. She treated us with the utmost compassion, she offered us drinks, snacks, a more comfortable seat. She really cared about our comfort. She made this whole process run smoothly. The day we went to look at this vehicle it was raining, Sandra brought the vehicle into the garage for us to look at it, out of the rain. We worked with Andy Resendes as well. He was also very professional in his area of expertise. Derrick Winward was the finance person who did all the paperwork. By the time my husband and I had made the choice that we wanted to purchase this vehicle, it was getting late. We all stayed late to complete the necessary paperwork so that we wouldn't have to come back the next day. I definatley feel confidant recommending this dealership to my friends, family, coworkers. The dealership although its new, is very clean, modern and comfortable. Thank you to everyone for staying late, and making this process go smoothly. More

We showed up 10 minutes before closing and the truck we called about was ready and waiting. David was standing in the cold ready with a handshake and a smile. This sales experience was different than any o called about was ready and waiting. David was standing in the cold ready with a handshake and a smile. This sales experience was different than any other. David was very gracious, friendly and easy to work with. They have a great space for the kids to play while we went through the paperwork. Yes its a fancy dealership with all the bells and whistles but the real reason we would come back is to buy a vehicle from David Wing. More

We spent a great deal of time looking for the best combination of price, year, and mileage for a used Toyota Prius prior to visiting the dealership, and secured a decent pre-approved loan rate. In th combination of price, year, and mileage for a used Toyota Prius prior to visiting the dealership, and secured a decent pre-approved loan rate. In the end we got what we think was a good price on the car we wanted. The process of getting there was neither fun or overly unpleasant. What I'm getting at is that is nothing particular unexpected or annoying happened, except we were at a car dealer, which I don't find to be very fun. So in comparison to other dealers the experience may have been great, but I still think the whole process could be improved. Step 1: Meet Doug and test drive. Doug was a nice guy, and seemed to know the car fairly well. Miss reading the mileage he at first told us the vehicle had a 3 year warranty. It turned out this was an error, as he taught the car had 68,000 miles, which would qualify it for the certified program, not 86,000, which does not. Seemed an honest mistake, and we didn't expect a warranty so no harm done. Step 2: We talk terms. After the test drive and deciding the car performed as we expected we began the agonizingly long process of making a deal. While I don't believe they did anything out of the ordinary, this process would be much improved if all portions of the negotiation (full price, financing, warranty) were discussed together, at once. Instead each item was discuss one at a time with our closer Andy and took forever. We agree to a price and an interest rate, deal done, sort of... Step 3: Financial. The part that frustrated us most was that it appeared to us that Andy had set us up not just with a particular finance rate, but though a bank we were interested in working with. Upon meeting with Derrick, who handled the financial details, he presented things to us as if we were starting back at square on in terms of financing. Not cool. We did get the rate Andy offered us, but not through our preferred local bank, and only after having to remind Derrick about our discussion with Andy. Derrick also pushed VERY hard to sell us a warranty, not looking out for our best interest, but pushing a sale. So all of this probably pretty normal stuff buying a car, but given how annoying it all is there is no way I could give a score of 5 for things. No body was mean or anything, and they seemed to be kind people who wanted us to have a good car. As expected though, they wanted to make as much money from the sale of that car as possible. More

Needed to Trade in My 2012 Maxima for a car that would get better gas millage and was better in the snow. Left with a 2013 Rouge and could not be happier the staff are friendly and wanted to make sure tha get better gas millage and was better in the snow. Left with a 2013 Rouge and could not be happier the staff are friendly and wanted to make sure that I got the car I wanted. the service department is top notch as well. More

Refused to return deposit Performed bait and switch on Refused to return deposit Performed bait and switch on finance Refused to return, vehicle registration, copies of signed paperwork and a three thous Refused to return deposit Performed bait and switch on finance Refused to return, vehicle registration, copies of signed paperwork and a three thousand dollar cash deposit. Claimed no one was around How unprofessional can you get? More

Michelle made what can usually be a very stressful thing Michelle made what can usually be a very stressful thing a very enjoyable thing. From the moment I met Michelle I felt no high pressure sale, she l Michelle made what can usually be a very stressful thing a very enjoyable thing. From the moment I met Michelle I felt no high pressure sale, she listen to what I wanted and she delivered for me. I have already recommeded Michelle to a friend of mine that is looking to by a car. Michelle is an asset to the company. More

Michelle and Andy worked really well together. Stayed open late and were patient with my decision. Not too pushy.Great experience and took care of me with small inconveniences. Thanks!! open late and were patient with my decision. Not too pushy.Great experience and took care of me with small inconveniences. Thanks!! More

Hello, Douglas Montgomery came out to greet me in the freezing cold, at night. I pretty much knew I wanted a gas efficient car and he kept me on track with that goal. Very kind and professional. I ended freezing cold, at night. I pretty much knew I wanted a gas efficient car and he kept me on track with that goal. Very kind and professional. I ended up with a Nissa Altima and love the gas mileage it gets (about 400 miles per tank). It took a couple of visits to the dealership to get all the paperwork squared away and he was extremely patient. Not a pushy sales person at all, and if he didn't know an answer (no one can know everything), he didn't xx about it, he went and got the answer. I will be a returning customer! More

Everyone I met with was professional, friendly, accommodating and helpful. David Wing and Andy went above and beyond making this experience pleasant and as efficient as possible. David went throug accommodating and helpful. David Wing and Andy went above and beyond making this experience pleasant and as efficient as possible. David went through all the features of the car thoroughly, in detail and with patience enough to allow us to become familiar with the many features of our car. I highly recommend this dealership. More