AutoNation Acura Hunt Valley
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Horrible experience. When I bought the car I Was promised they would remove scratches and detail my vehicle. Well I had to bring it back to be detailed because the day t When I bought the car I Was promised they would remove scratches and detail my vehicle. Well I had to bring it back to be detailed because the day they told me the detail was being done it wasn't. I was sent home with a dirty car and no tag bracket or anything covering the front tag spot. Took it back for a promised detail and Leaves were still in the cracks if my hood. Scratch still looked the same and I got so much dirt when I got home and actually cleaned the inside with awesome. The seatbelt hooks were dirty, driver seat filthy and whoever owned it had a dog because there was slobber all around the window frames even after I was told it was detailed. The manager took it to the back and removed a spot I pointed out to him easily so I know the car was never detailed. There were not even vacuum marks or shampoo marks. I do know what a detail consist of. I would never in my life send anyone to this place unless I don't like the person. I sold cars for 13 years and never have a given anyone this type of service. It was very much unacceptable. More
I walked in the dealer and was greeted with a smile and hello. My experience was great. I knew what I wanted I and was net going to deviate. When I say the staff was great from start to finish it was hello. My experience was great. I knew what I wanted I and was net going to deviate. When I say the staff was great from start to finish it was . I was very happy due to all of my demands were met. I will be returning and referring. More
Worst dealership I've ever dealt with. Upper management as well as sales personnel gave the impression they couldn't care whether they sold you a car or not. Finance Managers office was a Upper management as well as sales personnel gave the impression they couldn't care whether they sold you a car or not. Finance Managers office was a mess wwith piles of paper everywhere. I even had someone else's personnel information mixed in with mine. Was lied to on two o occasions by the service manager. More
We had a terrible experience. The communication from the service team about our vehicle was nonexistent. The only way I got an update was if I called. When I picked my car up, The communication from the service team about our vehicle was nonexistent. The only way I got an update was if I called. When I picked my car up, they had no idea what was done and were going to give me a call back -- I am still waiting. The problem still exists. More
The response to my email requesting purchasing of RDX model friendly service, but all transaction took a little bit longer than I expected model friendly service, but all transaction took a little bit longer than I expected More
Compliments to the service department for the speedy scheduled maintenance performed on my vehicle. Waited in the comfortable lounge for my vehicle to be serviced. Adam from the service department took scheduled maintenance performed on my vehicle. Waited in the comfortable lounge for my vehicle to be serviced. Adam from the service department took care of my service needs with professionalism and care. Thank you Adam. Scheduling my vehicle for service was a breeze using the dealership website. I will return for the next scheduled maintenance service. More
Excellent service, Excellent service Excellent service service Excellent service, Excellent service Excellent service Excellent service Excellent service Excellent service, Excellent service Excellent service Excellent service Excellent More
We had a great experience at Hunt Valley Acura. Kyle Edwards is awesome. He was very helpful through the entire process. Kyle was much appreciated with the purchase of our new TLX. Kyle Edwards is awesome. He was very helpful through the entire process. Kyle was much appreciated with the purchase of our new TLX. More
The dealership is excellent, they listen and make sure you get just want you want WITHIN your budget without compromising your standard of style. you get just want you want WITHIN your budget without compromising your standard of style. More









