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AutoNation Acura Spokane Valley

Spokane, WA

4.9
361 Reviews

8325 East Sprague Avenue

Spokane, WA

99212

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Showing 361 reviews

January 08, 2024

First oil change after purchasing my car in the fall. Service was easy to schedule and they accurately predicted the general length of the appointment. Waiting area is pleasant and clean. Upon completion More

by w44shootingstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Jan 11, 2024 -

AutoNation Acura Spokane Valley responded

Hi, thank you so much for your positive comments about AutoNation Acura Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

My first time stopping in to get an oil change for my Acura TLX that I had purchased earlier this year from Acura AutoNation. They made the trip as stress free, listened to my concerns and even washed my More

by Shailee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Morris
Dec 06, 2023 -

AutoNation Acura Spokane Valley responded

Hi Shailee, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Spokane Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

The customer service Tony Morris has given us each time we've brought our Acura cars in has been exceptional. He is kind and considerate of our time and makes sure our cars are safe and operating optimall More

by Michelle Bundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Morris
Dec 01, 2023 -

AutoNation Acura Spokane Valley responded

Hi Michelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

I made an appointment for oil change for my Acura RDX with AutoNation Acura Spokane Valley. The front desk lady told me the cost was $79.95 for up to 5 quarts synthetic oil. But when I got my oil chang More

by makquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Dec 01, 2023 -

AutoNation Acura Spokane Valley responded

Hi Makquan, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (509) 590-1266 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 24, 2023

Tony explained everything about the warnings and help me understand. Extremely professional and helpful! I highly recommend this place for service. More

by ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony Morris
Nov 27, 2023 -

AutoNation Acura Spokane Valley responded

Hi Ravi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Acura Spokane Valley and we hope to be of service again in the future.

November 15, 2023

This dealership has always been prompt, courteous and so helpful. I highly recommend this place for service. More

by TLively
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 17, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Spokane Valley and we hope to be of service again in the future.

November 03, 2023

Brought my RDX in for service and got it back in tip-top condition! Pleased with the work done, the expertise of the staff, and their friendliness. We will definitely be using them again. More

by Cristi.Gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 03, 2023 -

Cristi.Gentry responded

Thank you so much for the work done on my car. I really appreciate it. My car drove home perfectly. We'll be back!

November 02, 2023

Professional, timely, accurate estimate. From when I first walked in, returned to pick up my car, settled the bill I was treated like a valued customer. More

by WChristopherKing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front Desk
Nov 04, 2023 -

AutoNation Acura Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 24, 2023

Excellent customer service! Anthony Morris was our service advisor, and he explained everything to us in a way that we could understand. More

by Jerin Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morris
Oct 28, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

AutoNation Acura Spokane is a professional and knowledgeable organization and team. They do not utilize aggressive sales tactics, instead inquiring about what you are interested in in a vehicle a More

by Kerry Heine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Bradley
Oct 12, 2023 -

AutoNation Acura Spokane Valley responded

Hello Kerry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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