AutoNation Acura Stevens Creek

Excellent service by sales team and no cross sell or upsell pressure by the sales team. But the finance team tried very very ahrd to cross sell and upsell and tried to wear me out trying all sorts of ps upsell pressure by the sales team. But the finance team tried very very ahrd to cross sell and upsell and tried to wear me out trying all sorts of psychologial tricks to wear me down. Being a seasoned buyer i did not yoeld and halfway thru told him clearly that i will not biy anything unless it offers guarantees and free services between the year 8 and 15 of the car. Then he kept quiet More

Great experience with the team. Team supported me well when I faced issue soon after I bought Team supported me well when I faced issue soon after I bought More

great staff! thank you for your help! we love our new car and had a great experience thank you for your help! we love our new car and had a great experience More

We went into the Acura dealership “just to look” (famous last words) and somehow left emotionally attached to a 2026 Acura A-Spec like it was a new member of the family. Zero regrets. The real MVP of thi last words) and somehow left emotionally attached to a 2026 Acura A-Spec like it was a new member of the family. Zero regrets. The real MVP of this whole experience? Cesar. If dealerships had a Hall of Fame, this man would already have a statue out front. From the second we walked in, he was friendly, knowledgeable, and most importantly, not even a little bit pushy. It felt less like dealing with a salesperson and more like having a super-informed friend guiding us toward a great decision. Since we showed up late, we scheduled an appointment for the next day, and honestly, I half expected the usual dealership marathon… snacks, paperwork, questioning life choices. Nope. We were in and out so efficiently I almost checked to make sure we didn’t accidentally skip something important. The entire time, Cesar made sure we felt confident, comfortable, and like we were getting the best deal possible, no weird pressure, no gimmicks, just straight-up good service. Revolutionary! Also, shoutout to the rest of the staff, who were all genuinely friendly. No awkward vibes, no attitude, just good people all around. 10/10 experience. Would absolutely come back. And if you go… don’t walk, RUN, ask for Cesar. Your future self (and probably your new car) will thank you. More

Very prompt and attentive service. They provided me with all the information needed about the current status of my vehicle and future recommendations They provided me with all the information needed about the current status of my vehicle and future recommendations More

Unacceptable Conduct and Intimidation After New Vehicle Purchase Review: Within 36 hours of purchasing a vehicle from Autonation Honday in Sterling, Virginia, we had to return it due to a support bat Purchase Review: Within 36 hours of purchasing a vehicle from Autonation Honday in Sterling, Virginia, we had to return it due to a support battery warning. We were told the repair would take a few hours. After nearly five hours and multiple unanswered calls, we learned the vehicle had not even been serviced. The lack of communication alone was disappointing. More troubling was what occurred when I asked about reimbursement for transportation costs caused by the delay. An employee became hostile, denied responsibility, misrepresented his position, and escalated to physically intimidating behavior in the showroom. For a dealership operating under a major national brand, this conduct falls far below professional standards. The dealership should review service communication processes and ensure staff are trained to handle customer concerns respectfully. More

Sales are very professional and productive. I'd recommend AutoNation Acura Stevens Creek to everyone! I'd recommend AutoNation Acura Stevens Creek to everyone! More

Our last 2 trips were outstanding from a performance and time standpoint. It's great to deal with a company that is technically competent. time standpoint. It's great to deal with a company that is technically competent. More

I took my Acura for all lights was on , paid $4200 , after one day all lights came back after one day all lights came back More

Have had the car serviced here since it was purchased. Nice has been fabulous. Always helpful and willing to go the extra mile. Nice has been fabulous. Always helpful and willing to go the extra mile. More