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AutoNation Alfa Romeo Stevens Creek

San Jose, CA

4.2
57 Reviews

4520 Stevens Creek Blvd Ste 100

San Jose, CA

95129

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57 Reviews of AutoNation Alfa Romeo Stevens Creek

February 17, 2024

I can honestly say that my experience at this dealership had to be the worse I’ve ever experienced. From the customer service to the craftsmanship of the mechanics. I took it to a different Alfa Romeo deale More

by Ramirezk0990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Thatch
January 31, 2024

Pros: great deal and no price haggling Cons: the car I bought has an barely noticeable small dent on the right rear view mirror yet they did not provide this information proactively; the car interior was More

by 123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Muzamil Khan
Feb 02, 2024 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, we are deeply disappointed by your experience at AutoNation Alfa Romeo Stevens Creek. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 217-6793 to discuss what we can do to help.

December 13, 2023

We came a long way to work with the team at Alfa Romeo Stevens Creek and it was worth our time. They have a beautiful facility and wee enjoyed working with Vo, Muz and Dilip. They made us comfortable an More

by rtwilk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dilip, Muz, Vo
Dec 15, 2023 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2023

Hannah was very helpful made sure I was updated every step of the way with my car More

by mary11782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hannah
Nov 25, 2023 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 05, 2023

Steven handled the service on my 2020 Stelvio efficiently and with great communication. Very pleased with their work. More

by lalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 08, 2023 -

AutoNation Alfa Romeo Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2023

Good communication, work done as expected. Parts availability not ideal Yada, yada, yada, yada, yada More

by mherman1578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 23, 2023 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

New car and first experience with Alfa Romeo Stevens Creek service. I will be back for all my service needs. More

by drbenson5595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dan
Oct 10, 2023 -

AutoNation Alfa Romeo Stevens Creek responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

September 21, 2023

I have always had a good experience with these guys. Steven is great to deal with, he takes time to explain and is quite patient in dealing with curious people ( me ). :-) More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Quin
Sep 24, 2023 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 08, 2023

There is a dealership a few minutes away from my home. I go out of my way to go to Stevens Creek because they are that much better. Friendly, competent people that care about Alfas win every time! More

by Pat.Harwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Q
Sep 12, 2023 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2023

Great service, they resolved my problem in a heart beat. Steven was really thorough in explaining what caused it and he is super knowledgeable. More

by parisandricos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Quinn
Aug 25, 2023 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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