AutoNation Buick GMC Laurel

They lied to me and said they match Carmax. they had me drive around and get the appraisal from Carmax and they copied and said we had a deal on my trade. I returned the next day to order my new vehicle a drive around and get the appraisal from Carmax and they copied and said we had a deal on my trade. I returned the next day to order my new vehicle and they backed away from company policy and refused to match the Carmax offer. The guy then said he would call me back and never did call. Go to Win Kelly in Clarksville instead!! More

I contacted this dealer through the Internet. I received a call back immediately and traded numerous emails. Since the dealership is not too close to my home, it was important for me to deal by phone and e a call back immediately and traded numerous emails. Since the dealership is not too close to my home, it was important for me to deal by phone and email and Fox made this very easy. The rep. I dealt with was friendly, helpful, and eager to deal with a fair price. She made the process very easy and even enjoyable. I would definitely deal with Fox again. More

About 2 months ago I purchased a 2006 USED car with about 28,000 miles on it at FOX dealer...the price worked out fine. Even the manager was involved in the price negotiation. I also asked about the PRE 28,000 miles on it at FOX dealer...the price worked out fine. Even the manager was involved in the price negotiation. I also asked about the PREVIOUS SERVICE done to the vehicle...both the MANAGER and the SALESMAN told me the 30,000 miles service was already done!!...but guess what...THEY didn't even DO a thing to it....and how do i know??..... I only had the car for about a month after purchased...the GEAR wasn't shifting smoothly...so i took it to another dealer and had an oil change.....TOYOTA told me i should do the 30,000 miles service. I refused and told them it's already done by the dealer whom i purchased it from. WHEN i came to pick up the car they told me they checked....NOTHING WAS done on the car....AIR FILTER WAS dirty.....all the fluids in the car was turning black.....and now when i turn on th AC....it makes noise in the engine like its about to blow up which it had never done it before.......and it was 2006 model......i tried to call the salesman but no return phone calls......DO NOT BUY FROM FOX DEALERS!!!!!!!!!!!!!! More