I don't normally take the time to write reviews, but I'm compelled to, after my last visit. I brought my truck in for an oil change, with the expectation that I would be shuttled to my office and picked up when it was completed. My service advisor, Joe, met me on the drive to check in, and we went over what was to be done. He informed me of an open recall for the airbag and made some recommendations based on my mileage for some additional maintenance. First, I appreciated that he let me know about that recall (I hadn't received anything from GM about it), ESPECIALLY since it was a safety issue. Also, I plan on keeping my truck forever, so making sure it's in top condition is a priority. The flushes he recommended weren't in my owner's manual, but Joe took the time to explain that the same owner's manual is used all across the country, and each dealer makes additional recommendations based on their location and driving conditions. It made sense that the service recommendations here would be different that those in the flatlands or the coasts, especially since I ski in the winter and tow a boat in the summer, so my fluids are under much greater stress. He even went so far as to lift the hood to show me the condition of the brake fluid-it was very dark and needed to be flushed. My younger brother has the same year truck as mine, but a Chevy, and we have about the same mileage. His dealer never recommended any kind of maintenance flushes, FOR EXACTLY THE SAME KIND OF TRUCK. I think mine will last longer!
Randy, the shuttle driver, gave me a ride to my office, and picked me up when it was done that afternoon, within a half-hour of the promised time I was given. I was very impressed, given the amount of work they did. Randy was very personable and very funny! All in all a great visit, and I sincerely appreciate the service and advice given to me by the staff there at AutoNation Buick GMC Park Meadows. I won't be going anywhere else for my service and repairs!